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📋 29 Recent Outage Reports
Do not recommend they didnt even tell me anything about this product that we have not received.!
Update: Product Received and Quality is Good .. I am very satisfied...
Very bad customer service.
After 10 days, the order has not been shipped, no one is responding to my messages.
I haven't heard anything from them yet.
The delivery was very fast, thank you and orders are easy to make.
I ordered a bike and it has been delayed 2 times without informing the customer from 3rd of May to 17th and now to 27th.
Delivery time on the pre-order products is not trustable.
No one answers the emails. It is now 4. 6 and I still have no solution for my daughters battery.
Other than that, awesome product for a reasonable price.
Summer will be over before I receive the kayak.
I have contacted them before making the order to confirm the delivery time, and also after postponing the delivery two times.
i ordered approximately 5 days ago no update on my order .. no tracking number given..
It has been over a month that I have been trying to contact them.
After delivering an incomplete product their customer service has not responded at any attempt via email or chat.
I have ordered kayak to enjoy the Finnish summer, but unfortunately I still have not even heard that it is ready for shipping.
I sent an email enquiry but I still didn't get any reply.
I have been writing to hobbybox since 27. 5, to get a replacement battery for my daughters scooter that I bought in June last year.
After I realised the problems I read these reviews and saw that the problems with backlog of orders already existed in April.
For the first time deal with you.
Communication was good. I received a posti. fi tracking code shorty after I place the order.
Seems they are trying to drag it out so that the warranty is no longer valid.
The scooter and battery are still under warranty yet I can't seem to get neither a response or a replacement sent.
This is a company with a professional looking website but if you order something they will only send you a confirmation.
I dont know how to handle this transaction and deal. But I do trust you.
Shipped in different packages which arrived on different days so that was the only thing that sucked.
It has been more than two weeks since I made my order and paid for it.
I require a solution to the situation with an answer: where is my order and how long should I expect it? Answer! Or return money!!!!
At this point I am wondering if this is a scam?
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