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I m still waiting for my prder, and i have no hopes for the Quality or condition of the product.
I still wait for my product and probably will need to claim my damage back at court.
They shipped to a point 2 hours from me and told me it was now my problem. Don't buy from them.
However after contacting customer support and sending the photos of the scratches, we got a partial refund to compensate for the damage, so we will buy a paint and fix those.
I ordered a sykkelvogn and I received a faulty piece after waiting for two weeks.
Hjemfint is the worst company I have ever dealt with.
Hjemfint is the worst company I have ever dealt with.
Just received a bathroom sink that I ordered.
In general we were happy with the service.
I took pictures and sent to hjemfint.
The product I ordered was 6 months delayed to start with.
No communication whatsoever when needed. Don't buy here.
Very bad service.
It was destroyed in shipping.
They canceled my order without confirming first my consent to cancel.
However as we write mid August still no solution and a now have a bunsch of glasses and some parts in my garden along with a new reminder of the invoice received today (without any further communication.
The customer service was incompetent, unfriendly, non-responsive and in fact lying to me.
I contacted hjemfint about this and reveived new promises (and a reminder on the invoice) about that they should figure out the missed delivery plus pause the invoice in end July.
The customer service was incompetent, unfriendly, non-responsive and in fact lying to me.
Ordered a bike that was supposed to be delivered in 4-5 weeks as stated in their website.
Stay away from this company!!!!! ordered a green house... arrived damaged. terrible customer service no number to call only email which takes days to get a response.. sometime not at all! they picked up there package to be returned to the warehouse at a cost of 900 nok which i have to pay for! .. now they wont reply and still no refund this has been going on since October and they still have not refunded my money! .. i feel totally scammed...
Worst experience with horrible customer service and completely unreliable information about deliveries.
The product I ordered was 6 months delayed to start with.
When i contacted the costumer service about this (their phones are only open for 1 hour and 45 minutes each day), they answer in a rude tone, and even though I sent pictures of the doors missing length, then I still fear that they will not let me return them and get my money back.
Very poor customer service.
I ordered a set of doors for my living room.
No delivery after 8 weeks.
Now I send them emails and I didn't get any reply so far. I am waiting now.
I originally ordered a greenhouse in early May 2021 which was supposed to be delivered within 2 weeks.
The delivery was longer than promised, and when it finally arrived the doors was 10 cm shorter than the ones i ordered.
After reading all the messages below, I feel like I lost my money.
Pay a little bit more and don't be stressed out. 1/10 would not recommend it!
The product finally arrived (after tons of promises of soon delivery and invoice sent) in end June.
At first I was scared after seeing all these reviews, and our shipping took quite a long time, also the bike came with few scratches on the frame (even though packed in the box and the frame was wrapped).
Wrong product delivered and poor customer service.
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