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📋 40 Recent Outage Reports
Kudos to the fantastic team behind the Gamma App!
The AI is next-level impressive – it saves so much time and effort.
I use gamma. app for generating e-books and powerpoint presentations - you have no idea how good it is.
I just completed my first presentation with Gamma and my Professor was super impressed with it.
Thought this would be a great app but sadly the connection issues in the UK are unresolved making it unusable, certainly on the go.
Imagine planning to do work at 9 am and for the entire day your file won’t load, then suddenly three days later it works again.
Then why can no one explain why the presentation won’t load, if they even respond.
It’s clear they don’t prioritize their users, so I’m moving on to explore other platforms for hosting my presentations.
If you want to impress with a cool presentation or pitch this is what you need.
App is nice - Customer Service is horrendous - 4 different people responding to my issue.
Gamma founders are from Optimizely with successful exits so it feels as if this startup is not high up on their priority list.
All they do a lie about the status of gamma and claim that everything is “scheduled maintenance”.
The app is great for interpretation , analysis and text but when you actually need to use in the real world on Google Slides or Powerpoint.
It comes out massive and even place has text running off over the edges.
For what it costs it is amazing.
My respect goes to all the developers and employees who have worked on this project.
Still haven't resolved my issue and they refuse to just get on the phone and troubleshoot.
While I enjoy using the app for presentations, the lack of reliable support makes it impossible to continue.
Features they said they would fix in Q2 last year still have not been fixed for Q1 2025.
Additionally, I will request the court to compel your company to align its internal policies with EU and German consumer protection laws.
I’ve been reaching out to Gamma support about some errors on their platform, but the customer service has been extremely disappointing.
As a consumer residing in Germany, I exercised my legal right to cancel a subscription and requested a full refund within the 14-day withdrawal period, as explicitly granted under Directive 2011/83/EU and the German Civil Code (BGB).
Superb app for generating presentations that people can read on mobiles (and desktop).
They over-communicate and have convoluted ways of explaining how to fix a problem, which doesn't actually work.
CS do respond but don't offer any non tech solution to the issues (not our fault, UK ISP issues), so I am taking my £16 elsewhere - shame it had great potential.
I had never heard of them.
It is obviously a tool and you have to know how to use it, but the entry point is really low and the learning curve not steep at all.
Some people may get confused as I got that if pdf is directly download when we export, while when exporting pptx it doen't automatically downloads infact the file is sent to your email which is also a good thing because we can directly login our gmail to any other device and download the file instead of just copy and pasting it on usb's etc.
Be aware of your subscribtion.
App is nice - but don't get fooled. Bad customer service.
It's pretty good but then it falls down on something basic - formatting for use in office environments.
Don’t have planning hours or a deadline when using this app.
If you have to make presentation fast use this tool, If you have to edit something from it you may export it as pptx and you can edit it.
I used to spend hours tweaking slides, but now Gamma takes care of it with such precision and creativity.
I will engage my German legal insurance attorney to file a lawsuit against your company for financial damages, emotional distress, and inconvenience caused by your refusal to comply with my legal rights.
So as the customer I have to spend literally hours reformatting everything - images, fonts, rewriting text to make it fit for slide use. Or I stop using it.
This company hacked my debit card and took several payments including one of $214.
This is not only unacceptable but constitutes a serious violation of my consumer rights, as stipulated under §§ 355 and 356 of the German Civil Code and EU Directive 2011/83/EU.
I need to transfer my presentation to another service now and re-do it.
They initially said they’d get back to me shortly, but it’s been over two weeks since I sent my first email, and I’ve had no resolution.
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May 29, 2025, 12:57 AMA user from Colombia reported a problem with Gamma : app
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May 17, 2025, 02:51 AMA user from China reported a problem with Gamma : login
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May 04, 2025, 11:55 AMA user from Pakistan reported a problem with Gamma : app
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