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📋 40 Recent Outage Reports
So what's the point of this team if they aren't useful for anything other than waste one's time?
Many promises to sort it out I’m still waiting.
They use the courier Skynet who are totally incompetent and dishonest.
You will not receive your licence that you paid FNB for.
I had an excellent experience with Mahlogonolo Rabodiba @ FNB Sandton city.
The most terrible bank to be with would have given them 0 stars if possible.
I called with a simple question, was then directed by phone to 7 people, and then my R150 airtime ran out, all spent on 1hr on the phone with them.
I'm deciding to close my account with them. Horrible service.
Secure chat - useless, secure call useless, FNB - useless.
Are they so corporate that they do not realise that the account they froze is a loan?!
Their customer service is completely poor, money keeps on disappearing from my account and when I went to inquiry they referred me to the fraud department who didn't help at all told me to come back after a week while they blocked my account it's been a month and they are giving me the run around and my account is still blocked.
It’s rare to come across such outstanding customer service these days.
There’s a reason why FNB is rated so poorly.
Extremely unprofessional service from agents who just drop the call mid sentence whilst explaining a query.
Yesterday morning, I was PRIVILEGED to be by a Gentleman called Philani Gwacela!
The most terrible bank to be with.
Thank you Angel for explaining the procedure and putting my mind at ease!
If the funds left immediately after a purchase you'd know how much is left. A R57 swipe cost R155 . 3 times so I've been charged R417 for that.
Their platforms always have technical issues.
With this fabulous function on your banking app, WILL SAVE YOU A LOT OF MONEY!
I willbe very careful transacting with such a pathetic bank that dont have a dont care attitude bank.
Their service agents are completely incompetent with even the most basic issues.
I don't have Data to keep going in n checking my account and I must have data cos with telkom I cannot check without data.
I truly appreciate their effort and professionalism.
They assured me that the order has been cancelled and refund will be made by the bank.
Temu assisted me the most in this whole situation and First National Bank cares less to assist.
The team on their secure chat on their APP are useless to say the least, they are either closing the chat in the middle of the chat or telling you to contact FNB via their contact Center.
Will take your money if you have few loans, you won’t even notice.
The last straw before closing my personal and business accounts with them is for being charged R417 for 3 transactions that were "made" with insufficient funds in the account.
Then you have to fight for FNB to take accountability for non delivery.
I phoned again just now to 087777000 and spoke to Ernest who said that FNB dont cancel debit order mandates but refused to give me any further assistance in regards to resolving my issue.
A business account that gets charged for every transaction is simply stupid.
How is a person, especially a business supposer to know what funds are in the account constantly without logging in?
Watch out , opportunistic bank.
My work requires me to travel alot and these KYC holds always occur without warning when you are stuck in another country with only your FNB card.
If I could give a zero I would.
After 6 weeks I cannot access MY money.
But a week later after accepting the 15 k absolutely no correspondence in 5 days .
Took a long time to get ahold of anybody in FNB Fraud but once I had the right people helping me I resolved my issue in 20 minutes ( we all know that isn't a long time for anything telephonic now a days ).
For two days now I can't transact on any of my accounts.
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Mar 27, 2025, 08:09 AMA user from South Africa reported a problem with Fnb : login
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Site Excerpt
- City Randburg
- Region Gauteng
- Country South Africa