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📋 40 Recent Outage Reports
I have one teenager going to university next year and he walked me through the different options for withdrawal.
Flora was very helpful and assisted me with setting up the account. Thanks Flora!
Given that this is our money that we gave to them in trust for our sons education, the service and dealing have eroded all trust I have in this company.
We are in the process of trying to get money out for our son and it has taken severl chats and phone calls.
I love how they tell me I got a grant.
I really appreciated that, he's a great employee.
He explained everything in detail and answered all of my questions.
Ever since this company transitioned from KFF, I have not been able to access my kids' RESP information online or make a contribution due to a technical glitch.
Milad Yusufzay was extremely helpful and made things easy to understand.
Milad also helped add a child to my plan and made it very simple.
IT IS IMPOSSIBLE to get a response or a person to talk to.
over 19 years our 40000 investment has made less than 1000 return. It is criminal.
Milad was extremely helpful in understanding how the process works, and the ease in which we can adjust how and when we contribute to our family plan (which he helped us convert an old legacy single plan to family!
He was very knowledgeable, and patient with my questions.
Brahim was very helpful and very professional , the explanation was very clear and precise, I am very happy to have him as an advisor today.
Brahim Titafi was kind, patient, and knowledgeable.
It took me five times to try to process a simple form in each time They came back telling me that it was done incorrectly.
It's much easier than you think - they do all the heavy lifting with government grants and all of that other stuff, so you don't have to.
I have thousands of dollars invested. I'm beyond angry.
They withheld 50% of my withdrawal for taxes that they will sit in and earn interest while I have to wait over 1. 4 years to file Amy taxes and claim.
Milad took the time to go over all the options available and answer all our questions.
Milad is very knowledgeable and was a pleasure to work with.
He took his time going through my plans and was so gracious with my noisy kids in the background.
My husband and I had a meeting with Milad Yusufzay today to setup an education and savings plan for our grandson.
And as I said, each time you call or get through to Customer Service you get a different person and you have to start all over again.
As many reviews here have stated, this company has terrible customer service.
If this company is content with providing nearly a quarter of their paying customers with inaccurate results and offering no resolution when challenged, then their claim of “customer satisfaction” is meaningless.
Making an RESP contribution is the MINIMUM service an RESP company should make possible.
I purchased this test expecting at least a reasonable estimate of my dog’s age, but the results were completely inaccurate—off by at least 1. 5 years from his actual age.
I highly recommend using Embark for your kids' future and savings.
I spent over 30 minutes attempting to create an online account, then emailed customer service for help.
It was so quick getting my 5th child's account set up.
He explained everything so I could easily understand, showed me how to navigate the website and make changes etc.
I followed up with a call to CRA, who confirmed that there is NO requirement to ask for financial informaton.
If a husky’s average lifespan is about 13 years, this test miscalculated over 11% of his life, which is completely unacceptable for a product that claims to be “scientifically sound.
I invested for 2 kids for 18 and 16 years respectively.
My withdrawal should’ve taken place in December 2024 and with their delays they withheld 40% tax and I won’t see it until April 2026. It’s terrible.
Milad was very helpful from the very beginning of our call to the end of our zoom meeting.
The website is very user friendly. Thank you!
They have huge fees, poor returns, and are abusive of tax with holdings well in excess of the CRA posted guidelines for taxation of AIP.
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