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I tried to make a payment but something does wrong and my payment can't be accepted from "Revolut" credit card.
I will definitely be dealing with you from now on.
They asked me if i want to wait or cancel the order.
I received my Glasses this morning just like you promised I am very pleased.
He gave me all the information, checked all about my order, he called back to me the next day.
The postal package was good and the delivery was on time.
At the same time, I needed the glasses asap and the post was really speedy and I got the parcel in a very short time.
I wasn't sure if this was a legit business, never heard of them before, but I was willing to gamble.
And I found it here on a discount that looked too good to be true.
It was only resolved after I gave a bad review here on Trustpilot and Edel since re-evaluated the case and sent a replacement pair.
Be careful, because You won’t receive any money or glasses!!!!
Ended up buying 3 pairs of glasses, and i can only tell that i'm a happy customer.
I ordered so many glasses frames from the website, the delivery and customer service was beyond amazing!
The return process was so smooth and fast.
Haven’t recieved my refund for my returned sunglasses here after one month has gone by. SO DISAPPOINTED!!! UPDATE!!!
Later on they informed about the bankruptcy.
It could give a complete satisfaction if the Glass was clean.
After cancellation i received my money back(on the next day). So, no problems.
Perfect - I love my Miu Miu sunglasses, the frames are amazing.
I called Max (Maksym) (employee in edelOptics company) and he helped me with all..
After placing my order , it indicate delivery will be 5day later, as i will be traveling abroad for months, so i wrote an email to Customer Services and ask for help, and i really wanted to say thank you so much for providing me the world class delivery services, item received the next day WOW!
Edel asked me to return the glasses for inspection but simply just sent the broken glasses back to me again.
Only "copy / paste" come-off.
The first time i received an e-mail telling me that the product was not available and i have to wait aprox 2 weeks.
In the website it said the delivery time was 2 weeks.
I got the product very quickly, I had some issue with the local UPS, I had to call the edel optics and I was shocked how helpful they were.
Although in the website the product still with 2 weeks delivery time.
Thanks for the best price ever.
Order was made at the beginning of January, till now I even have any adequate answer, if they even are willing to refund.
I was so happy with the price you offered cause I searched for my eyeglass in different shops and online shops but just you offered the fair price.
I order a sunglasses from them.
Completely satisfying online shopping experience with edel-optics, unlike those cheats at functionelles. de, I will never order from functionelles. de ever again.
Their prices are incomparable to other online stores.
I have since been in a longer dialogue with Edel to solve the matter.
BUT THEIR WEBSITE IS WORKING AND THEY KEEP SELLING GLASSES.
Second order by edel-optics. de and 100% satisfied with the fabulous service provided on both occasions.
Actually i thought the site was a scam at first, because of the low prices and broad selection.
Ordered late Monday, delivered midday Wednesday. Wonderful.
I was googling for a specific Oakley model that's a bit pricy, to put it mildly.
I bought a frame in the Black Friday.