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I could not get the parcel delivered “on time” without them.
That company is open 24 hours a day due to its operations, as is their reception.
Son unos ineficientes y abusadores que tras más de un mes de espera, supuestos errores de bucle y pesima atención al cliente, siguen sin entregarme un paquete IMPRESCINDIBLE PARA MI TRABAJO que debía llegarme el 16 de Diciembre.
This level of service is unacceptable.
After more than a month of waiting, supposed loop errors and terrible customer service, they still have not delivered a package that is ESSENTIAL FOR MY WORK, which was supposed to arrive on December 16th.
This is a complete joke using DHL in general.
So if your international order is managed by DHL they are gonna make you pay all the taxes, the delivery itself plus their restaurants menus and cigarettes (I don't know in what they spend that but looks accourate).
More like a work of fiction.
The courier for this area refuses to deliver, on occasion I've managed to get them to stop nearby and I've had to leave the complex and collect from the side of the road but the majority of times he does things like he did this last time.
The company did not deliver, saying that I was not in when I was and they did not call me.
Keeping packages hostage in some sorting center for weeks, happened so many times by now.
I haven't spoken with them nor choose tomorrow as a delivery day...
DHL do not care about customers they always have issues delivering.
I have been promised delivery of my package for four days in a row, and so far, nothing has turned up.
Faked signature - Criminal proceedings in the area of 08172 Sant Cugat del Valles!
In the shipping status we were notified that the order was delivered.
Like you pay the international order that is expensive as hell and then want more money. FOR WHAT??? For doing your job ????
It’s now the 11th of January and I’ve still not received my package.
I'm waiting for a parcel that was stimated to arrive yesterday and today I see on the webpage that DHL states we agreed they'll deliver tomorrow "entrega concertada con el destinatario".
My package has been marked as "out for delivery" since December 23rd, but as of today, January 7th, it still hasn’t arrived.
Theres a collection point not 10 minute walk from me in my same village, instead of 3 villages away.
DHL - the perfect choice if you love playing hide-and-seek with your package. Need support?
All the other logistics providers are so much more reliable.
They say my address is incomplete which is a total lie.
Signature on the receipt is faked by the agent.
My package was received in Barcelona on November 30th, finally arrived in Germany “in transit” on December 12th.
Lets hope it is not raining tomorrow.
They do not fulfil their service that clients pay expensive money for.
So, from now on I’m not going to order online from ANY vendor whatsoever that using DHL as their shipping solution.
It is a disgrace that both DHL and SEUR continue to operate.
Ordered from Germany and was sent DHL.
At least Paack has improved its local logistics and delivered professionally with courtesy.
Whatever - just so something else since delivering packages is not your thing..
The delivery adress was only 3,5 kilometers from the distribution location of DHL in Sevilla.
They have not tried to deliver to me in La Linea just dropped the package in some shop well out of the way from me.
It took them 3 weeks to correct a supposedly loop error and now the tracking shows that delivery could be delayed by one business day.
The last two deliveries, they haven't even attempted to deliver.
Poor me that didn't know the delivery company was DHL, I spent like 200 Euros in the store and all was okay but then DHL wanted me to give them more than 100 euros "cause taxes".
I called customer service to ask what the problem was and was told they could not deliver as it was raining........
You pay for delivery so you expect delivery.
es-ES