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📋 26 Recent Outage Reports
Dhl didn't attempt any delivery so I try contacting them to leave it at a pickup point.
I was subsequently transferred to this entity and immediately got disconnected as there was a message stating that this entity does not have a telephone number or it has been discontinued.
First, the products were not in the same size as what they provide.
The standard response provided by the supposed customer client from de haarlem on trustpilot is misleading because it is made to appear as if all complains are somehow as something unexpected when in truth this is the experience of more than 90% of people who have been scammed by this platform.
Items just came in a plastic bag, no box or invoice slip or returns information.
The return policy requires you to return the goods to China at your own exorbitant cost.
The products advertised are not what you receive.
The bag was supposed to arrive via PostNL but I got a message from DHL that they attempted a delivery unsucessfully.
2 months waiting time a shitty quality.
This store is a scam.... ordered goods never arrived and of course zero contact with customer service! F.... you scammers!
This is a massive scam to move cheaply manufactured goods and advertise them as boutique.
I ask for another delivery or reimbursement but sender refuses both.
Then tell you after that you have to take care of the return yourself-- it's your responsibility to pay the return goods for almost 50 euro (because it has to be sent back to China), then they will claim that they are not responsible if the items are lost, etc etc.
Then, when you request for return, they will make it hard for you.
Miserable shopping experience in Netherlands.
Retour address is China, bad quality and you cannot return.
The items don't even have tags and the glue smells horrendous!
Don't buy in this company.
Too bad I didnt check the reviews before ordering which I normally do.
I get answer from DHL that for this track trace code it is not possible to make any changes and only sender can change it.
It is the worst shopping experience I have ever had in Netherlands.
It comes from China in 15 business days - improper packaging.
I wish I had seen the other reviews before purchasing items from this so called local Dutch company.
As a European customer, you might think you have customer rights but this isn't the case as your legal rights are subjugated to Chinese law according to the fine prints.
I decided to try the de haarlem online chat and that took me to Alibaba site which turned out unhelpful because you had to be a registered Alibaba to operate any of the provided option menus.
Tried to cancel my order before the items were sent, but they wouldn't let me because they had been 'processed'.
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