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📋 40 Recent Outage Reports
Her dedication to finding a resolution was very apparent.
However, completely over subscribed- to queque for parking is frustrating, classes all fully booked - would suggest putting on more popular classes as it's hard to get a place.
Great club, facilities and cleanliness are second to none!
Our contract price was increased substantially with immediate effect, however DL mandated we see out the notice period on the contract.
The back jets in the hydro pool outside never worked, which is frustrating, especially as we pay a lot for the facilities.
Sessions are run on time with appropriate equipment.
Had trouble with my Bio Age app and Sarah Minns from the App feedback team worked for days trying to get a resolution.
For example there is no paper in the studio anymore.
They will con you out of money.
Of course the issue is solved, because Lucy made it so.
The fact that there were never more than 4 folk swimming indoors, Thurs 9/10am but it's taken an age to work this out.
I’ll remember this experience in a positive light, so thanks again Lucy, you helped alleviate my panic massively!
Definitely a Club within a Club - not just about the books, but also cinema/theatre outings, meals out, walks and coffee, and guest authors.
The instructors all get five stars I love the club.
The instructors and people who work here are always positive and welcoming.
Reception staff always friendly and helpful.
She resolved my query quickly and thanks to her explaining my options, I will be upgrading my membership.
Wish there was an upstairs toilet at David Lloyd Swindon & Oxford.
She maintained regular contact with me and updated me every step of the way.
I am afraid the service gone down a bit.
They provide a great service, the facilities are good, restaurant is good and the classes I've tried have been fab.
Today I had to contact David Lloyd, and unfortunately cancel my membership for health reasons.. on the plus side, I had the most wonderful interaction with Lucy.
Great correspondence for suspending membership due to injury.
I love doing Rhythm with John Paul.
The swimming lessons are fantastic, small classes and a great amount of attention on each child means they progress quickly and confidently.
He is welcoming and his kindness never goes un missed especially when you are new to a gym and feel nervous to join a new class I now do 3 spin classes a week because i love his classes so much!
Lovely yoga with Sunitha Province on Tuesday evening.
She engages with the classes and pushes you to do your best without comparing you to someone else.
She was genuinely the most helpful support adviser I’ve ever spoke too, treated me with the upmost respect and dignity and did everything to help me with my issue.
I loved the relaxation at the end and felt very calm and relaxed afterwards.
But Sara and Marjan are absolutely the best.
JP is an amazing coach and love doing whatever class he teaches.
Staff are counting numbers, but could WE, the Members, have guidance as to levels of pool activity ?
Shame that the shower areas already need upgrading- broken handles.
But the cheery on the cake is the superb spa.
5 star experience again, after my yoga class lead by Kay Parker I felt empowered and confident enough to brave the gym for the first time since I became a member - on my own!
The bands we had were very good to stretch the legs and shoulders effectively.
Since membership support moved away from club, it can be daunting the thought of using the app or calling through.
We flowed nicely through poses and did long stretches like pigeon and lizard poses.
Yoga and Pilates instructors in the centre are very good.
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