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📋 38 Recent Outage Reports
After a few unsuccessful auction bids, Sam acquired a very nice Mercedes 180c estate and provided some detailed information and images of the car.
Your dedication to customer satisfaction is evident, and it made the entire experience enjoyable.
His communication is excellent and he makes a concerted effort to find what you are looking for, excersising all his expert judgement in the process.
Sam has an approach to customer service that other companies would do well to learn.
My car even came with a full history, part of which I verified with Audi UK (Sam supplied the same info), along with the Japanese service book.
Sam sorted out all the logistics when the car arrived at Southampton, including the import taxes and registration with the DVLA, he also fitted a mph speedo and arranged for the sat nav and radio to be converted to European spec.
He also installed an Apple CarPlay unit I sent over and had the car fully serviced—including a more comprehensive gearbox service, done at a fraction of what my local Audi dealer quoted. Brilliant!
I'm very happy with the car and Sam was a pleasure to deal with.
He is clearly knowledgeable and passionate about German cars and I would happily buy another car through him.
Warranty assist weren't that great in trying to get it sorted but Sam got involved and sorted it out which was really commendable attitude towards his customers.
After searching on Auto Trader I came across Cars From Japan, unfortunately the car I enquired after was sold and other cars enroute weren't exactly what I was looking for, so after a conversation with Sam I decided to ask him to source a car for me.
I'd done a bit of research about importing a car myself but got put off as I lost confidence I'd be able to do it myself.
"I recently purchased an Audi imported from Japan through Sam, and I couldn't be happier with the experience!
That’s why I feel incredibly lucky that, after a quick Google search, I made just one phone call and found Sam.
I would recommend cars from japan.
Sam was incredibly knowledgeable, professional, and went above and beyond to ensure everything went smoothly.
So next best option was to buy from someone who did know what they were doing.
I would highly reccomend Sam.
He is a genuinely nice guy, kept me updated about the process at every stage and was completely upfront and honest about the costs and time scales.
To be honest, I wasn't entirely sure about purchasing a Japanese import, but decided to take a leap of faith after some time researching the process.
I can’t quite remember when or how I first realized this was an option, but the real challenge was figuring out how to source a good car without issues or potential complications I didn’t fully understand.
Your valuable pointers and advice were instrumental in making the process smoother and more informed.
He was Willing to work with me and explained every step of the way.
Bought an Audi Q3 from Cars from Japan and delighted with it.
Sam is both great to deal with and super informative,has a wealth of experience and always returns messages or calls.
Having imported 2 Audi A1s through Sam in recent months, he went above and beyond to make sure that we felt valued.
I had an issue with a heating matrix on the car soon after buying.
I'm really happy with the car, low mileage, much higher spec than other UK versions on Autotrader and in great condition.
Genuinely nice guy, really good at what he does and honest upfront.
He kept me updated throughout the import process, handled all the details with ease, and made sure the car was in perfect condition upon arrival.
Moreover, I am truly impressed with the top-quality cars you offer, coupled with competitive pricing.
I can't recommend him highly enough.
Sam recently imported an Audi for me from Japan, I picked it up in December 2024.
Sam’s passion for cars and commitment to customer satisfaction is truly impressive.
I want to express my gratitude to Sam for your exceptional assistance in my search for an imported car.
He's knowledgeable and informative and couldn't do enough answer my questions.
Contacted Sam for some advice regarding the ins and outs of buying and owning a Japanese imported Audi.
Sam is selling some nice cars at good prices.
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