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📋 41 Recent Outage Reports
I cannot access CaixaBankNow. I have my usual details, ID and pin but when I input them I get a message saying "En estos momentos no esta disponible"
My issue being that they require ID to be sent over email and they force the client to send this with no password or encription.
Bankia ha sido adquirido por Caixa y Caixa decidió cambiar mi contrato sin ser informado y sin tener mi consentimiento, me están cobrando 140 € por año, hoy envié una queja, estoy listo para dejarlos, yo creía firmemente que están perdiendo muchos clientes.
I needed the cash so had to put up with a completely fraudulent exchange rate and to add to the injury they slapped on a 2. 95 Euro fee!
We have to scan them, and you need -to sign on the tablet. -I already gave you my EU citizen residence (Certificado U. E. ) card—it includes that. (You can't even get this card without proof of residence!
Brilliant - oh that banks were that helpful in the UK!
This bank took 25 Euros for a 150 Euro withdrawal.
Such a bad service from Caixa since they have taken over from Bancaja.
The team there were helpful, friendly and could not do enough to assist!
I asked a simple question via their web form.
Me pasan la cuenta online que tenia con Bankia que ya no existe y me aseguran que no voy a tener ningun coste tal como lo tenia en la cuenta de Bankia y al dia de darme de alta me cobran 51€.
We were requested Tax information which we provided in early April along with up to date KYC,just to cover all bases and I cannot get Caixa to respond to me.
They very conveniently avoid any complaint against a member of its staff even when they are giving the worst service ever!!!
They never acknowledge complaints.
Very often branches refuse to speak to each other and force customers to attend their own branch to resolve issues.
They can improve if the close and stop bulling customers.
I can only speak from own experience and I cannot rave about them enough!
This time I had to leave before finishing what I went for as she was so rude. It is unacceptable.
Companies like Caixa gives banks a terrible reputation and that is all Caixa deserves!
But if this isn’t enough…when I went to the bank asking to close my bank account, they told me to not do anything and "let the account die alone" ... subsequently they continued to send me higher and higher bills, threatening me to pursue me if I didn't pay.
They actually try to help proactively.
My debit card has expired and they have the wrong country on my account following the TFR from Bancaja. What do I do now??
And I’m not even sure this is the end of it. (The same passport I used to take out the mortgage? WTF? -No, in person.
Avoid Caixabank at all costs.
The treatment received by one of the offices in Premia de Mar store 0317 was arrogant and condescending, deplorable customer services.
Employees thieves and not at all professional.
I DO NOT recommend it if you want to keep your mental sanity!
I had a free online account with no commission of any kind.
I had issues with setting up the authorisation site, and they sorted everything there for me, I was long in there after the branch had closed and they made sure I was happy before I left!
Customer service is non-existent, when I call them, they just hang up.
Your money are NOT SAFE with them!!!
I went to my local Caixa bank a couple of times now in Mahon calle s'Arravaleta and one or the ladies there is systematically unpleasant and condescendant.
Legalized thieves and criminals, very high commissions without proper explanation they drain your account.
We was with bankia and ended up with this shitbank.
They made us wait more than 25 minutes, they did not attend us, not even mention solve the problem!
You can solve this by doing what Bankia did promise us, instead of working as you guys are doing.
They assured me that didn't have any cost this account as it was with bankia.
Online (imagin bank) , there is another user registered with my phone number and canceled my application.
Disgusting behaviour, will never withdraw money in Spain again.
As soon I activate the account they charged me 51€ as maintenance cost. Not realible at all.
The bank froze my business account without any notice, resulting in delayed transfer and harmed my business.
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‼️ Outages Happening Right Now
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Jun 03, 2025, 03:33 PMA user from Spain reported a problem with Caixabank : app
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Apr 08, 2025, 09:01 PMA user from United Kingdom reported a problem with Caixabank : app
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Site Excerpt
es - City Barcelona
- Region Catalonia
- Country Spain