Is Blau Down?



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problems reported in the last 24 hours

24 hour clock ⏰
Most reported problems

Something else
97.6%

Website
2.4%

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Contact directly for Support


📋 40 Recent Outage Reports

T
Tsukino 2025-02-25

The antenna serving my house had been out of service since at least March, possibly since 2021!

T
Tsukino 2025-02-25

I just got notice that the technicians have supposedly repaired it, but am not yet in the area to check.

P
Pedro Derustika 2025-02-25

I just topped up 30 Euro on my pre paid card, put on mobile data, because it is a requirement for the app to work.

N
Naomi Bines 2025-02-25

Since moving out of Germany they have charged me thousands of euros because I have been unable to close my account.

A
Anna 2025-02-25

The internet is poor and it is a disaster if you need to call them to the call center.

M
MontanNito 2025-02-25

I was actually happy with the rates they have and how easy to use the website is.

T
Tsukino 2025-02-25

It was only once I made a complaint with the government and started the process to be financially compensated, that Blau came and examined the antenna.

M
M. Suryo Panotogomo 2025-02-25

CAREFUL DO NOT WASTE YOUR MONEY WITH THIS COMPANY.

M
Mery 2025-02-25

I am Spanish and I know them very well, unfortunately.

M
M. Suryo Panotogomo 2025-02-25

If a minus rating exists, certainly I Choose it. Beware all customers!!

I
Isabelle 2025-02-25

And then when I kept getting charged I called again and reassured it was ok I switched, and I only had to pay an extra month more.

E
Ege Can Geçer 2025-02-25

Never ever seen a worst company than this.

I
Isabelle 2025-02-25

Again I was charged so I called a third time and only then they said it is not possible and I will have to pay for two more years for the plan and SIM that I threw away already.

M
M. Suryo Panotogomo 2025-02-25

Imagine I HAVE TO FORCELY PAY 18 € x 24 = 432 €.

P
Pedro Derustika 2025-02-25

So, some 120mb did cost me 24 Euro while figuring out hot to get 5 gb for 10 Euro. Thanks blau. de for stealing my money.

M
Mery 2025-02-25

The customer service is the worst.

N
Naomi Bines 2025-02-25

They depleted my bank account util there was no money and the debt collectors came for me.

E
Ege Can Geçer 2025-02-25

When i have enough money, ill sue them hard.

E
Ekin 2025-02-25

Now I am without network for I dont know how many days.

N
Naomi Bines 2025-02-25

The most unethical con men. They deserve 0 stars.

M
Michael Evans 2025-02-25

I was a blau customer for quite some time, then I cancelled the contract to move to another provider.

N
Ntevanz 2025-02-25

Broken processes, logical contradictions (activate your SIM by getting an SMS? ), variable support (some good, some bad), multiple points of entry (app and web site have different functionality, but you need both, call bot gives you yet another URL for SIM activation), broken tech (confirmation emails never come) and two call centres.

H
Herz Bube 2025-02-25

extremely bad service- they have well trained personell as far as it comes to selling you a contract, but when there is a service issue i tried to solve it with 4 different people who all couldnt even fully speak my language- its horrible im extremely unsatisfied with what i got now- i bought it with a promise that wasnt upheld.

M
Muhammed Hamza SAYGINEL 2025-02-25

I can't imagine how a company claims that they have english support but they don't.

M
MontanNito 2025-02-25

But a company that avoids contact with their customers should just not exist.

D
Dorthe Pedersen 2025-02-25

I am overall happy with Blau.

T
Tinotenda Ndoziya 2025-02-25

Had a leftover credit in my prepaid account from my last tariff purchase which literally just disappeared, called customer service and they told me it been used to automatically renew my tariff and I had to top up 15 euros in order to complete the purchase but when I toped up that also just disappeared yet the tariff never actually started working.

E
Ekin 2025-02-25

In order to activate the eSIM, I should be receiving an SMS but without my network I cannot receive anything.

M
MontanNito 2025-02-25

Even the chat is "accidentally" never working.

M
Michael Evans 2025-02-25

A day or two before the end would have been fine, but it was done one week into the period that I had paid for.

M
Michael Evans 2025-02-25

As I had a rolling monthly contract, I arranged to have a new contract for the end of the month that I paid for.

E
Ege Can Geçer 2025-02-25

Didnt send me my sim card neither any code for anything.

R
Robin Currie 2025-02-25

Customer service experience very poor.

A
Anna 2025-02-25

I have been using Blau. de for last 2,5 years.

M
Mery 2025-02-25

BLAU is the WORST company because it belonged to TELEFONICA ESPAÑA, which is a piece of garbage.

M
Marton 2025-02-25

After a week i got the money charged anyways from my account and we called 2 times and the people were completly helpless and still couldnt get my money back.

M
Miroslava Atanasova 2025-02-25

Blau. de started taking for my account multiple times a day by 10 euro at a transaction without any explanation and reason. Today they took 70 euro. Yesterday they took 20. The day before 10.

D
Dorthe Pedersen 2025-02-25

I have never had problems when it comes to the product itself.

N
Ntevanz 2025-02-25

If I weren't also with Telekom I would be incommunicado. That's Spanish.

E
Ekin 2025-02-25

And now I have to wait couple of days to receive the activation QR Code via post because they cannot send it via email.

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Site Excerpt

Blau.de Site is Down, Is Blau Down?
HTTPS Encryption
HTTPS Encrypted.
Is Blau safe?
Yes Blau.de is Safe according to Google Safe Browsing
Response Time
The website responded in 4.20 seconds.
Pagesize
The size of the HTML webpage is 24.17 kB.
Text compression
Webpage is Compressed: The filesize is 24.17 kB.
Site description
Günstiger telefonieren, surfen, simsen – ganz einfach mit Blau als Mobilfunkanbieter. ✓ Handys ✓ Laufzeit-Tarife ✓ Prepaid-Karten ᐅ Angebote nutzen
Headings
Spar dir doppelte Kosten: Direkt verlieben. Tarif erst später zahlen.Top Smartphones Darum ist Blau genau der richtige MobilfunkanbieterAnbieter im ÜberblickWeniger Bla. Mehr Mobilfunk.
Keywords
mobilfunkanbieter so günstig geht mobil blau entdecken
ISO-Lang
de