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📋 40 Recent Outage Reports
We were really stressed about having to replace a car we loved that had come to the end of its life.
There’s a process following the test drive when they push you on insurances against bumps and scratches, paintwork and seat protection, finance.
Josh in the finance department was really helpful and patient.
From walking through the door feeling welcomed to the information given to me in simple terms.
He was extremely welcoming and warm and walked me through the entire process of buying my first car.
staff members here are very kind, very willing to help they dont put pressure on you on how quick the process is for the finances. they trust you and take you for a test drive so you can try any car you wish to have. this is definalty the best car dealership in the UK. thank you so much for your great work, receptionist are great and Alanna helped me alot.
Hi Just wanted to say Harvey in Finance was very patient and helpful in dealing with us.
Everything is explained in great detail, despite being there a few hours waiting for paperwork etc to be completed it was a pleasant experience due to lovely show room and complementary drinks!
All stages of my car purchase were smooth and effortless.
He had thorough knowledge of all the products available and I feel like I got the best deal possible.
Callum who we dealt with at the end of the day with the final paperwork etc was just absolutely lovely, he made me and my mum laugh so much whilst also being very professional.
Friendly staff especially Zain who went through the initial details of purchase and took us out on a test drive.
The staff are drilled to heavily push additional warranties which are useless and my dad was intimidated to buy these by the salesman.
When asked to stop trying to upsell warranties and service plans he just carried on, even after saying we would leave if he carried on.
The customer service centre is in Kent, which means you can only deal with them by phone or email.
The sales adviser was so busy reading off a scripted sales patter that he didn't realise he was wasting his time and ours.
He was delightful to do the last bits of paperwork with after a super long day.
Customer service set to a high standard.
Finally, Millie, who handed the car over, was really friendly and explained how to activate the warranty and handed over all the service history etc.
If you say you like the car and that you’re going away to consider and work out the numbers and get an insurance quote etc, you get the manager introduction and a Spanish Inquisition, in your face, hard sell. It’s a shame.
They was helpfull and kindly every each customer assistant we talking was polite and focus my query 100%answear they give to me.
Never made us feel under pressure to buy and handled all our questions well.
Prajet was excellent in his customer service.
I have already commented in my experience of selecting and purchasing a car.
Really friendly team.
I also want to express my thanks for the care and attention l received when collecting the car.
The car was a great price compared to other sellers, and in great condition, there was a slight squeak when driving but this was fixed prior to us driving away.
The car my 80 yr old father bought, developed faults with suspension immediately, and had a shady mileage history.
Recently bought a car at Big Motoring World in Peterborough and felt the whole experience was great from when I reserved a car online to when I went the next day.
Its a hard task finding the 1st car you want but getting all the other bits in order that you need, priceless.
I cant thank hamza enough.
Everyone who we dealt with was helpful, making it a pleasant experience overall.
I'm extremely happy with my vehicle purchase and happy I made my purchase with this trader.
The sales adviser tried to pass this off as a possible oil leak.
A difficult situation was quickly and effectively resolved.
He explained everything in detail and the whole experience was a delight.
My experience with The Big Motoring was extremely pleasant.
He helped us get all the paperwork sorted even though my phone had lost it's charge and I was unable to confirm details through my phone. Well Done Harvey !
I will recommend it to all my friends, select this branch if they want buy car.
Our salesperson - Hamza - was absolutely lovely and knowledgeable.
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