Is Bestinvest Down?



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problems reported in the last 24 hours

24 hour clock ⏰
Most reported problems

Something else
87.2%

Login
8.5%

Website
4.3%

🛠️ how to resolve bestinvest.co.uk down or outage issues

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📋 41 Recent Outage Reports

C
Craig Gilchrist 2025-04-14

Credentials rejected - can't login.

K
K Rodger 2025-02-22

I would have struggled without her help and her guidance has given me confidence should I need to invest again in the future.

T
Tom Dennon 2025-02-22

I think the general admin work since my session has been very poor.

C
CC 2025-02-22

Currently on hold for 30 mins and counting.

1
16 26 2025-02-22

So I bought the asset straight away after buying it -£57 and showing in the red on there site but checked again on both other sites and still in the green with + don't know what they were doing but It went down and down I feel totally ripped off by these.

S
Shahid 2025-02-22

A patient person explained everything to me.

P
Paul Massey 2025-02-22

Thanks for your help and patience.

D
Dogatadisco 2025-02-22

I've been investing with Bestinvest for over a year now and I've found it a really great experience, the site and app are simple to navigate, you can curate your portfolio however you like, fees are among the lowest on the market and there are no nasty hidden charges (HL, please take note!

C
CC 2025-02-22

Hard to get hold of a customer agent and they are slow to put up any standard warnings on their website ahout system issues.

B
Bernard George 2025-02-22

Had a coaching session with Harry, Needed to go into a passive investment portfolio every thing was explained and suggestions made.

K
Karen Geddes 2025-02-22

I've had my SIPP on the Bestinvest platform for many years.

T
Tom Dennon 2025-02-22

I sold various funds a week ago with a view to transferring the proceeds to my ISA fund & I am still waiting for this part of the process to be completed, I now have to transfer to the ISA fund then buy new unit trusts.

K
K Rodger 2025-02-22

Had a 40 minute telephone conversation with Taylor, (Best Invest) who was so patient when guiding me through the process of investing into several funds of my choice.

C
Customer 2025-02-22

When I have had to call Bestinvest to talk through any issues with the platform or what I need to do to transfer from one account to another, they answer the phone and their systems appear to be up to the job.

R
Richard 2025-02-22

Taylor was very patient, helpful and knowledgeable, enabling me to shift funds from a 'SIPP' easily and without any stress on my behalf.

E
Eddie 2025-02-22

She also sent a follow up email with more info on different funds.

E
Eddie 2025-02-22

Recently had a coaching call with Alicja.

A
Andrew 2025-02-22

This company don't appear to take security as seriously as all other banks and brokers I deal with.

1
16 26 2025-02-22

With regards to telephone calls, selling assets that take for ever and a day to sell even after the sellment date as elapsed.

K
Karen 2025-02-22

After my coaching session with Lydia Ellis I am so much more confident in how my pension works and how to switch to different plans.

J
Jon McVey 2025-02-22

We were very pleased with the information we received.

1
16 26 2025-02-22

Sold the asset that took 4days to process intotal -£100 I'd thought I'd try and experiment with with trading for an isa. Put me off with these.

J
Jon Vine 2025-02-22

Very helpful and speedy reply from Taylor which helped clarify the course of action I needed to take.

B
Bernard George 2025-02-22

On contact with the help desk they again where very helpful.

K
Karen Geddes 2025-02-22

More recently I had a coaching session which was helpful.

C
Customer 2025-02-22

The booking experience was very smooth.

R
Richard 2025-02-22

A quick 'thank you' to Bestinvest, notably Taylor.

D
Dogatadisco 2025-02-22

I had a "coaching call" with Alijca last week to discuss something that had been causing me a great deal of finanxiety (I literally just made that word up, lol) and I couldn't have asked for more... she was very knowledgable and full of great advice but presented things in a practical way that really made the problem seem far more manageable.

S
Shahid 2025-02-22

He couldn't answer one or two questions but promised to find out and get to me. He did keep his promise.

R
Richard 2025-02-22

Investing is a scary business for some folk, like me!

J
Jon McVey 2025-02-22

Our needs were not straightforward, but Harry helped us understand our options and answered all our questions.

K
Karen Geddes 2025-02-22

It's quite intuitive to use and there are plenty of fund options.

E
Eddie 2025-02-22

You can have as many coaching calls as you like for free, there is however a £495 charge for an advisor to spend time looking at your portfolio and then recommending which would be the best options for further investments.

B
Blair Hilton 2025-02-22

It is worth pointing out though that this session wasn’t strictly necessary in that it didn’t involve investment advice.

C
Customer 2025-02-22

The follow up information was sent promptly, and we were able to act on the advice provided.

E
Eddie 2025-02-22

She was very helpful and answered all the questions I had in an easy to understand way.

C
CC 2025-02-22

A few times over the last 6 months, the system has gone down (or at least it hasn't recognized my details).

G
Gary Boag 2025-02-22

Had a helpful coaching call from Bestinvest. Thanks is due to Alicia.

B
Blair Hilton 2025-02-22

It dealt with admin issues around bare trusts.

A
Andrew 2025-02-22

I've just been told BestInvest do not have 2 step authentication for logging in using their website. Be warned.

B
Blair Hilton 2025-02-22

Harry Persad was an excellent coach (as he was on a previous coaching session), with his customer facing skills and knowledge.

Bestinvest not working? Report a problem you're having




‼️ Outages Happening Right Now

  • Apr 14, 2025, 05:46 PM

    A user from United Kingdom reported a problem with Bestinvest : login

  • Mar 03, 2025, 05:08 PM

    A user from France reported a problem with Bestinvest : website

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Bestinvest.co.uk Site is Down, Is Bestinvest Down?
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Start your investment journey with Bestinvest. Invest online and get sector insights, expert investment advice and more with the Bestinvest platform.
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You work hard for your money. Bestinvest it. ServicesInvestingPensionsLearningNewsSpeak to a Coach for freeSee our Best Funds, and avoid the worstInvest the way you wantSee how your money could growKeep track of your goals Our accountsInvesting with BestinvestInvestment typesCoaching and adviceQuick searchesSharesFundsInvestment insightsPensions with BestinvestAt retirement Latest insights from our expertsMaximise your cash: should you save or invest?Investment Outlook May 2023The Evelyn Partners Investment Podcast: episode 12Looking through rollercoaster marketsOur servicesAbout usSpeak to an expertInvestment insightsGet insights and events via email
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Bestinvest.co.uk Location Map
  • City City of London

  • Region England

  • Country United Kingdom
City of London latitude: 51.5113 longitude: -0.079212