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Not even the person in charge of helping through the app replies.
I have sent at least 2-3 messages without counting the number of emails. HORRIBLE!!!
Staff extremely rude and not helpful.
They ignore all requests, and give terrible attention to their clients. Do not bank there!
They could give ack for the any banking request made and deliver other thing than the requested....
Attitude of the staff is horrible...
Both the executive Ivan Cedillo and the director Jose Argenis don't give a damn about their clients.
Terrible service....
Simply bunch of rogues trying to feel they are busy important...
Melina refused to help me when I asked some support with an international transfer between my two BBVA accounts in order to close one.
Very bad experience with the executive and director at BBVA Parques Polanco Mexico.
A user from Mexico reported a problem with Bbva : website
es-MX