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Network Issues


San Juan
Charlotte Amalie

Recent Outage Reports

by Patsy B   1 month ago email not working for 5 days now. Viya says the server is down, and they are "working on it ". I doubt it. It is christmas holidays.

by Edelmiro Acosta jr   5 months ago

Internet speed dropped from 150MB to 12mb unplugged and rebooted router but still very low speeds

by On the Northside of STT.   10 months ago

No internet this morning

by Gary   10 months ago

No internet connection this morning. Was very slow yesterday.

by Dara Hamilton   1 year ago

No internet.

by Karen Andrew and Dan Petrie   1 year ago

Internet issues all day today. Called and understand there is an issue in our neighborhood in Pt Rendezvous on St John. I work from home so this is very problematic having an issue all day with internet. There was no ETA on when it would be back up. Can you please push notifications to us when this is resolved so I don't have to keep calling? thank you

by Nikki Lally   1 year ago

Modem only has power after I rebooted. No connection to router.

by Nikki Lally   1 year ago

Modem only has power after I rebooted. No connection to router.

by Nikki Lally   1 year ago

No internet service.

by David Rustad   1 year ago

No internet only phone service Server Status

Response Header
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/2 200 
x-frame-options: SAMEORIGIN
expires: Thu, 19 Nov 1981 08:52:00 GMT
cache-control: no-store, no-cache, must-revalidate
pragma: no-cache
link: ; rel="", ; rel="alternate"; type="application/json", ; rel=shortlink
set-cookie: PHPSESSID=cccce6fe1ba9d4375e40dd1b52ec2cba; path=/; secure; HttpOnly
vary: Accept-Encoding
content-security-policy: upgrade-insecure-requests
content-type: text/html; charset=UTF-8
date: Wed, 12 Apr 2023 12:13:34 GMT
server: Apache

DNS Records
DNS Resource Records associated with a hostname

The DNS is up.   We have tried pinging There are no DNS Issues detected!

Type Name Value Class TTL
A IN 352
NS IN 38400
NS IN 38400
HTTPS Encryption
HTTPS Encrypted.
Is Ya safe?
Yes is Safe according to Google Safe Browsing
Response Time
The website responded in 5.67 seconds.
The size of the HTML webpage is 64.12 kB.
Text compression
Webpage is Compressed: The filesize is 64.12 kB.

How to Solve Down or Outage Issues

We have tried pinging using our servers and the server responded on time, indicating that there are no current problems today.

If is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.

If is UP for us but you cannot access it, try these solutions:

  1. Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
  2. Clear Your browser Cookies and Cache
  3. Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has Location Map

  • City Burlington

  • Region Massachusetts

  • Country United States
Burlington latitude: 42.4958 longitude: -71.1934

Ya not working? Report a problem you're having

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