Is Ulta Down?
Are you having issues? Provide feedback to Ulta by selecting the option you are having issues with.
ulta.com problems reported in the last 24 hours
Recent Outage Reports
by Kathy Dotson 1 month ago
It will not let me log in.
by Jeanetta 2 months ago
Ulta.com won't go past landing page. Can't sign in, can't check my cart tho it shows items in it on the landing page.
by Echo 3 months ago
Many pages will not load at all.
by K FONTENOT 4 months ago
When going to ulta.com I am getting the following message: "We can't load this page right now. Please try again later." "For now, return to Ulta Beauty's home page and keep browsing." I cannot access my cart or add to my cart to place an order via the website or the phone app. This is the 2nd day that this same issue is going on.
by Kim 4 months ago
Ulta website and app won't complete my order saying there's an issue with my payment method, but the charge goes through to my credit card. Tried placing the order many times and using different cards. Nothing works.
by Dom 7 months ago
Can't complete purchase
by x 8 months ago
Tried putting an order in and had a ton of error messages, but don’t worry, they had no issue charging me multiple times for an order that didn’t go through. So sick of Ulta giving the runaround when there’s a serious issue going on with their site and app.
by Melissa 8 months ago
I have gotten this error when trying to process a payment. I've used the same credit card on other websites just today with no problems. "We failed to validate your payment method. Please check your payment information or try a different payment option."
by Allyssa Schaack 8 months ago
I’ve tried multiple cards and it keeps saying my payment can’t be verified. Extremely frustrated and annoyed right now.
by Pm 8 months ago
Won't let me place orders with any payment
by Ann 11 months ago
I can’t get the ULTA app to load even after reinstalling and rebooting my phone. This has been going on for two days. I am also getting an access denied error when trying to load the website.
by Jodi 11 months ago
Says I'm denied access to website also my app doesn't work either. Frustrating
by caroline91759@gmail.com 1 year ago
No add to cart
by Meredith 1 year ago
There is no add to cart button on the website or app!! for any product!
by Deborah Gajdica 1 year ago
Trying to place an online order. NO payment method is working have tried several different ones. One of the cards I tried I used at a different store just minutes before. Definitely a problem on Ulta's end.
by GG 1 year ago
frozen and won't reload
by girrr 1 year ago
its not letting me move on to checkout, its stuck on loading
by Plunk 1 year ago
I am trying to place an order once I go to checkout I keep getting error 50 so frustrating.
by Mary E DeBell 1 year ago
wrong items sent to me can not send email to let them know. When I send I get a message _not being delivered 553 relay disallowed
by Karen 1 year ago
After selecting an item to purchase, there is no option to buy or place the item in my cart.
by Alexa 1 year ago
Website and app not loading for the past hour
by Amy 1 year ago
Credit card not being accepted for orders online or in the app.
by Nora Gasparyan 1 year ago
Not showing my points
by Julie 1 year ago
400 Bad Request, error notices. This has been a problem for about a month for me & it's gotten to be a deal breaker- I get the products from other companies. Too bad cuz I like you guys & have shopped online for @least 10 yrs.
by Andrea Montanez 2 years ago
I am unable to access my account online. I’ve contacted customer service and they have no answer except for their looking into it.
Ulta.com Server Status
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/2 200 content-type: text/html x-frame-options: DENY x-content-type-options: nosniff x-response-time: 1011ms x-oneagent-js-injection: true x-ruxit-js-agent: true x-envoy-upstream-service-time: 1035 server: istio-envoy x-akamai-transformed: 9 - 0 pmb=mRUM,2 date: Wed, 12 Apr 2023 13:58:36 GMT set-cookie: __ruid=49c365071921e7c8040e4f00349222fd; expires=Mon, 09-Oct-2023 13:58:36 GMT; path=/; secure set-cookie: X_ULTA_VISITOR_ID=49c365071921e7c8040e4f00349222fd; expires=Mon, 09-Oct-2023 13:58:36 GMT; path=/; secure set-cookie: ULTA_SITE=B; path=/; domain=.www.ulta.com; secure server-timing: cdn-cache; desc=HIT server-timing: edge; dur=1 set-cookie: akavpau_vp-www-ulta-com=1681308216~id=764bbac47d64eb799104d3994f21be81; Path=/; HttpOnly; Secure; SameSite=None server-timing: ak_p; desc="467029_1159678565_87824870_29_6255_1_0";dur=1
DNS Resource Records associated with a hostname
The DNS is up. We have tried pinging Ulta.com. There are no DNS Issues detected!
| Type | Name | Value | Class | TTL |
| A | ulta.com | 23.2.149.145 | IN | 19 |
| NS | ulta.com | IN | 86400 | |
| NS | ulta.com | IN | 86400 | |
| NS | ulta.com | IN | 86400 | |
| NS | ulta.com | IN | 86400 | |
| NS | ulta.com | IN | 86400 | |
| NS | ulta.com | IN | 86400 |
How to Solve Ulta.com Down or Outage Issues
We have tried pinging Ulta.com using our servers and the Ulta.com server responded on time, indicating that there are no current Ulta.com problems today.
If Ulta.com is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.
If Ulta.com is UP for us but you cannot access it, try these solutions:
- Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
- Clear Your browser Cookies and Cache
- Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has
Ulta.com Location Map
- City New York
- Region New York
- Country United States
Ulta not working? Report a problem you're having
Site Excerpt
en 