Are you having issues? Provide feedback to Telcel by selecting the option you are having issues with.
We have tried pinging Telcel.com using our servers and the Telcel.com server responded on time, indicating that there are no current Telcel.com problems today.
If Telcel.com is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.
If Telcel.com is UP for us but you cannot access it, try these solutions:
by Edgar Cortes 8 months ago
Yo, what's wrong. No hat señal. There is no register network avaliable. ESPERO DEN UN MES GRATIS ! DESPUES DE ESTO!!! I HOPE A DISCOUNT OR A FEEE MONTH OF SERVICE FOR THIS MISTAKE!!!!! Ni avisan ni nada, muy molesto. They have no communication with there users, so disappointing.!!!
by Abraham 9 months ago
No hay servicio de telefonía.
by Sydney 9 months ago
I can’t make phone calls
by Vern Niebel 1 year ago
I may be able to enter the telcel Mexico website or not, just a matter of luck and accident. If I am over the login, I cannot renew my package and may other functions are down. I tried yesterday and today multiple times. This happens quite often. I plan to change to another provider. telcel always made problems.
by Laura 1 year ago
En Troncones, Zihuatanejo, no hay red desde el 9 de noviembre (desde las 18 mas o menos).
by Matias 1 year ago
I haven't been able to pay the bill online. I have tried for about 10 days and get always an error message. Can you really pay your Telcel bills online, or do you need to go to Oxxo?
by Marie Hernandez 1 year ago
Not connecting, for myself and 3 others here with telcel.
by Jim Price 1 year ago
internet no funciona
by Billijean Hibson 1 year ago
2 months intermittent outages several times a day. Status: device connected cannot provide internet. (33) 3259 1643
by Hope Ann Moore 1 year ago
No signal all morning
by Amelia 1 year ago
El servicio ha sido horrible durante los últimos tres días: sin señal, sin red. Cuando tomo una llamada, la llamada se interrumpe debido a una señal inestable. No hay 4g, 3g, ni ningún tipo de red o señal.
by Alvarez 1 year ago
No wifi Telchac Puerto
by Carolyn Schulte 1 year ago
No phone calls are going thru
by margaret 1 year ago
No network connection!
by richsrf swinburne 1 year ago
No neteotk connectiom
by Hector 1 year ago
WiFi is down since last night on my home network.
by Javier Trevizo 1 year ago
Internet is buffering. Low signal. Usually no problems
by Janet 1 year ago
Takes a really long ( hours) time to send texts and messages
by maryinez Lyons 2 years ago
Cannot call any number
by Richard Joseph Vita 2 years ago
Internet issues service keeps cutting out .
by sergio reyes duarte 2 years ago
no serve no canectando por la internet no puede gente marce yo
by Monique 2 years ago
No internet in Puerto Ángel.
by Mike 2 years ago
Is telcell down in tiajuana ?
HTTP/1.1 301 Moved Permanently Date: Wed, 12 Apr 2023 14:12:22 GMT Server: Apache/2.2.15 (Red Hat) Location: https://www.telcel.com Content-Length: 307 Content-Type: text/html; charset=iso-8859-1
The DNS is up. We have tried pinging Telcel.com. There are no DNS Issues detected!
Type | Name | Value | Class | TTL |
A | telcel.com | 201.161.100.166 | IN | 3600 |
NS | telcel.com | IN | 3600 | |
NS | telcel.com | IN | 3600 | |
NS | telcel.com | IN | 3600 |