Is Shopee Down?

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Are you having issues? Provide feedback to Shopee by selecting the option you are having issues with. problems reported in the last 24 hours

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Most reported problems

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Kuala Lumpur
Petaling Jaya
Batu Pahat
Caxias do Sul
Sungai Petani
Puchong Batu Dua Belas
Reports are also coming from: Manaus, BR; Trappes, FR; Alor Star, MY; Batu Gajah, MY; Imperatriz, BR;

Recent Outage Reports

by Tan   5 months ago

Page keep asking "CANCEL" or "REFRESH"

by Balls   6 months ago

Cant chat.

by rr   8 months ago

cannot add credit cards

by CyChong   8 months ago

API cannot reach

by Richard Cheong   11 months ago

Not all photos loaded on webpage of seller

by Asta   11 months ago

Cannot add credit card.

by GG   1 year ago

unable to access both website and app

by zefiku   1 year ago

Whenever i tried adding a phone number to buy a item, it either says "Your request is blocked", "System error" and more

by adudu   1 year ago

shopee seller center cannot login

by xaene   1 year ago

Login failed

by ladyrynne   1 year ago

I can't login from phone apps and desktop right now.

by Max Bennett   1 year ago

Every time I make a purchase I get a message "you can only check out a maximum of 0 items each time" can you explain and advise.

by Max Bennett   1 year ago

Every time I make a purchase I get a message "you can only check out a maximum of 0 items each time" can you explain and advise.

by Yunzu   1 year ago

Can view store products and "buy now" but can't add anything to cart or follow any shops. Everything is offline including shoppee pay and paying for bills ect.

by Eric   1 year ago

I had made payment and the amount is deducted from my account. Why it still shown "To Pay"? I cancelled the first one and re-do the payment with another bank and same thing happened. How?????

by Ab rastro   1 year ago

Cant view the " to receive, to ship and etc

by Mohd Nasir   1 year ago

Put order but cannot do payment

by Jame   1 year ago

app not working

by Teo   1 year ago

Can not load at shopee app

by RUZAINA BINTI MARHAD   1 year ago

Website and apps not working .. 404

by zowie   1 year ago

I can’t pay via Shopee pay in all offline payment

by hassan   1 year ago

Why Shopee delete my purchasing history.

by hassan   1 year ago

Google play ask for update shopee apps on 22/3. after installation completed plus email verification, all purchasing history was empty. this morning 24/3, the same problem is encountered. I worry with my item purchased before. I cant trace anything in this apps. Please help

by adel   1 year ago

please when i trying to open its always be like *This site can’t be reached and took too long to respond. please help me i want to cry so bad!!!!!! i checked shopee for 24?7 but now !! please dont make down as shopee website down tooooo!!!! please solve thisssss

by Aqbal Stanikzai   1 year ago

Today my shopee is not working and i have 2000$ in this app i am so worried about this please help me Server Status

Response Header
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/2 200 
server: SGW
date: Wed, 12 Apr 2023 12:54:08 GMT
content-type: text/html; charset=utf-8
content-length: 189518
vary: Accept-Encoding
x-powered-by: Express
access-control-allow-origin: *
set-cookie: __LOCALE__null=MY; Path=/
server-version: render-server2.0
x-request-id: 96f43a74f9231a9745c4d56c433ff800:000000f3c7213edc:0000000000000000
etag: W/"2e44e-3uwkaMOKD10xddOryBgK2Ltwlwo"
content-security-policy: frame-ancestors 'self' * * * * * * * *;

DNS Records
DNS Resource Records associated with a hostname

The DNS is up.   We have tried pinging There are no DNS Issues detected!

Type Name Value Class TTL
A IN 57
NS IN 897
NS IN 897
NS IN 897
NS IN 897
HTTPS Encryption
HTTPS Encrypted.
Is Shopee safe?
Yes is Safe according to Google Safe Browsing
Response Time
The website responded in 1.35 seconds.
The size of the HTML webpage is 44.83 kB.
Text compression
Webpage is Compressed: The filesize is 44.83 kB.

How to Solve Down or Outage Issues

We have tried pinging using our servers and the server responded on time, indicating that there are no current problems today.

If is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.

If is UP for us but you cannot access it, try these solutions:

  1. Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
  2. Clear Your browser Cookies and Cache
  3. Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has Location Map

  • City Queenstown Estate

  • Region

  • Country Singapore
Queenstown Estate latitude: 1.29983 longitude: 103.789

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