Is Rakuten Down?

Published by Rakuten 1 year ago

Site Online 👍

Is Down for just me or everyone else? - - Server Status

Server UP 👍
Response Header HTTP headers carry information about the client browser, the requested page and the server status

DNS Records DNS Resource Records associated with a hostname
View DNS Records
Response Server Information regarding a specific transfer
Content Type:
Http Code: 301
Header Size: 295 B
Request Size: 79 B
Total Time: 0.070932 seconds
Name Lookup Time: 0.000133 seconds
Pretransfer Time: 0.033582 seconds
Download Size: NAN B
Speed Download: NAN B Per seconds
Start Transfer Time: 0.070878 seconds

How to Solve Rakuten Down or Outage Issues:

We have tried pinging using our servers in diverse locations and the website returned the above results.

If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress.

If the site is UP for us but you however cannot access it, try one of our following solutions:

1. It might be Browser Related:

To solve Browser related issues that might make the site/server down for you, do a full Browser refresh of this site. You can do this by holding down CTRL + F5 keys at the same time on your browser.

This trick works perfectly on Chrome, Firefox, Brave, Opera, Safari and whatever default browser comes with your Windows nowadays lol.

2. Clear Your Cookies and Cache.

The contents of all modern sites and apps today are usually cached. This means a copy is stored in your browser as long as you have visited that page before. This is to make it easier to access when next you visit that page. This might be a problem especially if the page was down last time you checked.

You might need to clear that out of your browser memory for the site to load properly.

3. Fix DNS Problems

Domain Name System (DNS) is what allows a site IP address (192.168.x.x) to be identified with words ( e.g .com, .us) in order to be remembered easily. This is usually provided by your Internet Service Provider.

To fix this, clear your local DNS cache to make sure that you grab the most recent cache that your ISP has.

Still having issues? Try sending your complaints or troubleshooting issues to the channels below:

    Twitter Support Account -
    Facebook Page - Traffic Map from Alexa


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Recent Outage Reports

@burgersandsushi @am_kaz @Rakuten Go with a pay as you go plan—no contract. I got one with OCN two years back and the first two months were free and it’s cheap (other companies may have better deals now). Only issue is I have to use as app to make calls.

@ThisIsDynamo After purchasing in 2010 for $250M with intentions of growing retail operations out Japan, @Rakuten has begun winding down its U.S marketplace. The growing eComm landscape contributed to the y/y decline in business.

@iampjpaul Hay @Rakuten team. 3 weeks into shopping and still no cash back. Support team is giving reasons that I should not care about as a customer. What’s best way to escalate ?

@MissAlejandro_ Shop smarter, not harder🛍 I’m a College Student on a budget and @Rakuten helps me earn cash back on my purchases. Use my referral link below to start earning money. You’ll also be able to refer people too and you’ll both get money🤑

@East_Districtt @Rakuten @RakutenCA your website is trash, i suddenly have been unable to login and was told to contact your customer service, which I did (multiple times), and still have yet to get a reply. Y’all worse than stockx

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