Is Rakuten Down?

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Are you having issues? Provide feedback to Rakuten by selecting the option you are having issues with. problems reported in the last 24 hours

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Most reported problems

Recent Outage Reports

by ASHIK   1 year ago

I couldn’t log in as a member in all service in app and web. Server Status

Response Header
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/2 200 
server: AkamaiNetStorage
content-length: 43
content-type: text/html
etag: "a007e0483564341d8ebee64606ccadde:1532568760"
cache-control: max-age=600
date: Wed, 12 Apr 2023 14:38:17 GMT

DNS Records
DNS Resource Records associated with a hostname

The DNS is up.   We have tried pinging There are no DNS Issues detected!

Type Name Value Class TTL
A IN 299
NS IN 3599
NS IN 3599
NS IN 3599
NS IN 3599
NS IN 3599
NS IN 3599
HTTPS Encryption
HTTPS Encrypted.
Is Rakuten safe?
Yes is Safe according to Google Safe Browsing
Response Time
The website responded in 10.29 seconds.
The size of the HTML webpage is 43.00 B.
Text compression
Webpage is not Compressed: The filesize is 43.00 B.

How to Solve Down or Outage Issues

We have tried pinging using our servers and the server responded on time, indicating that there are no current problems today.

If is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.

If is UP for us but you cannot access it, try these solutions:

  1. Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
  2. Clear Your browser Cookies and Cache
  3. Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has Location Map

  • City Setagaya-ku

  • Region Tokyo

  • Country Japan
Setagaya-ku latitude: 35.6468 longitude: 139.6546

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