Is Primus Down?

: Primus offers a smarter connectivity choice for Canadian consumers, businesses and wholesale customers.

I have a problem with primus.ca

Are you having issues? Provide feedback to Primus by selecting the option you are having issues with.


primus.ca problems reported in the last 24 hours

24 hour clock

Most reported problems


Recent Outage Reports

by Joyce Moynihan   10 months ago


my phone has no dial tone..

by Rick   10 months ago


Internet

by Spicer   11 months ago


Internet issues, Red light on modem since 8:00 pm last night, been almost 12 hours.. No tech support available, DNS not found.. This happened 3 years ago and they told ys we had to upgrade.. Ya'll better not be trying to pull the same ish..

by Jack   2 years ago


landline phone down; only busy tone; unable to call out. 2022-May-29-11.05 AM. Since 2.00 AM.

by Katheryn   2 years ago


Red internet light. Reset modem, unplugged everything and still having an issue.

by Pranab Deb   2 years ago


Primus is down since last night in L6Y4K1 area.

by Paul Boyle   2 years ago


Red light on modem. Primus support number says not assigned and primus tech. support 24/7 also not assigned, why. This is crap. I have been having so many problems in the last three months and you raised the monthly rate by $6. This is just wrong! Lower the rate or give me a refund until you fix your problems. Thanks.

by Glynda   2 years ago


My mailwasher program is trying to check for emails and my Primus accounts keep giving error messages. Is the email server back east where everyone else is having problems with internet, etc.

by Elisa Lau   2 years ago


The internet has been down for about 4 hours now.

by Gary Coumont   2 years ago


I have turned the power on and off on both router and modem at least 5 times in the last 2 hours and still have red light on router.


Primus.ca Server Status

Response Header
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/1.1 200 OK
Server: nginx/1.20.2
Date: Wed, 12 Apr 2023 17:30:34 GMT
Content-Type: text/html; charset=UTF-8
Transfer-Encoding: chunked
Connection: close
Vary: Accept-Encoding
X-Powered-By: PHP/5.6.40
Set-Cookie: frontend=eiivb1eiurrtq1u9jt7t065am4; expires=Thu, 13-Apr-2023 05:30:33 GMT; Max-Age=43200; path=/
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Set-Cookie: frontend_cid=dqltvq5N4ZALKvLC; expires=Thu, 13-Apr-2023 05:30:33 GMT; Max-Age=43200; path=/; domain=primus.ca; secure
Set-Cookie: CUSTOMER_SEGMENT_IDS=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; domain=primus.ca
Set-Cookie: CUSTOMER=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; domain=primus.ca
Set-Cookie: CUSTOMER_INFO=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; domain=primus.ca
Set-Cookie: CUSTOMER_AUTH=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; domain=primus.ca
Set-Cookie: CUSTOMER_RATES=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; domain=primus.ca
Set-Cookie: NEWMESSAGE=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; domain=primus.ca
Set-Cookie: NEWMESSAGE=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; domain=primus.ca
Set-Cookie: NEWMESSAGE=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; domain=primus.ca
Set-Cookie: NEWMESSAGE=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; domain=primus.ca
Set-Cookie: NEWMESSAGE=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; domain=primus.ca
Set-Cookie: geolocation=YToyOntzOjEwOiJzdGF0dXNDb2RlIjtzOjI6Ik9LIjtzOjEwOiJyZWdpb25OYW1lIjtzOjc6Ik9OVEFSSU8iO30%3D; expires=Wed, 19-Apr-2023 17:30:34 GMT; Max-Age=604800
X-Frame-Options: SAMEORIGIN
P3p: CP="CAO PSA OUR"
Access-Control-Allow-Origin: "pop0-ccs-webchat-app.serverdata.net"

DNS Records
DNS Resource Records associated with a hostname

The DNS is up.   We have tried pinging Primus.ca. There are no DNS Issues detected!

Type Name Value Class TTL
A primus.ca 64.40.112.213 IN 298
NS primus.ca IN 5713
NS primus.ca IN 5713
Safety
HTTPS Encryption
HTTPS Encrypted.
Is Primus safe?
Yes Primus.ca is Safe according to Google Safe Browsing
Speed
Response Time
The website responded in 0.89 seconds.
Pagesize
The size of the HTML webpage is 14.39 kB.
Text compression
Webpage is Compressed: The filesize is 14.39 kB.

How to Solve Primus.ca Down or Outage Issues

We have tried pinging Primus.ca using our servers and the Primus.ca server responded on time, indicating that there are no current Primus.ca problems today.

If Primus.ca is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.

If Primus.ca is UP for us but you cannot access it, try these solutions:

  1. Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
  2. Clear Your browser Cookies and Cache
  3. Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has

Primus.ca Location Map

  • City Vancouver

  • Region British Columbia

  • Country Canada
Vancouver latitude: 49.2857 longitude: -123.118

Primus not working? Report a problem you're having


Site Excerpt

Primus.ca Site is Down, Is Primus Down?
Site description
: Primus offers a smarter connectivity choice for Canadian consumers, businesses and wholesale customers.
Headings
Check Availability FormPrimus, The smarter choice for yourconnectivity needs Check service availability for your address.For HomeBusinessWholesalePrimus is the smart choiceFeatured Home SolutionsFeatured Business SolutionsMore than a phone service provider…ShopSupport Bundle ServicesUnlimited InternetUnlimited BundleHosted PBX
Keywords
primus
ISO-Lang
en

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