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by Melanie 2 years ago
I just bought a new laptop which comes with MS Office subscription. I have tried multiple times for around 4-5 hours to install office but it keeps saying there is trouble activating office. I am connected to a secure network but I don't know what more to do.
HTTP/2 200 cache-control: no-store,no-cache pragma: no-cache content-type: text/html; charset=utf-8 set-cookie: OH.SID=cf718a92-e61b-4962-8f05-501da962221c; path=/; secure; samesite=none; httponly set-cookie: OH.DCAffinity=OH-eus; expires=Wed, 12 Apr 2023 22:45:33 GMT; path=/; secure; samesite=none; httponly set-cookie: OH.FLID=0bc5a48c-df43-446c-acf0-cda521f266d3; expires=Fri, 12 Apr 2024 14:45:33 GMT; path=/; secure; samesite=none; httponly set-cookie: CreateFreeAccountButton=; expires=Thu, 01 Jan 1970 00:00:00 GMT; path=/ set-cookie: p.UnauthUserCookie=; expires=Thu, 01 Jan 1970 00:00:00 GMT; path=/ set-cookie: OhpAuth=; expires=Thu, 01 Jan 1970 00:00:00 GMT; path=/ set-cookie: OhpToken=; expires=Thu, 01 Jan 1970 00:00:00 GMT; path=/ set-cookie: UserIndex=; expires=Thu, 01 Jan 1970 00:00:00 GMT; path=/ request-context: appId= strict-transport-security: max-age=31536000; includeSubDomains referrer-policy: strict-origin-when-cross-origin x-content-type-options: nosniff x-xss-protection: 1; mode=block x-frame-options: SAMEORIGIN x-ua-compatible: IE=edge,chrome=1 nel: {"report_to":"NelOfficeHubUpload1","max_age":3600,"failure_fraction":1.0,"success_fraction":0.01} report-to: {"group":"NelOfficeHubUpload1","max_age":3600,"endpoints":[{"url":"https://officehub.nel.measure.office.net/api/report?tenantId=unknown&destinationEndpoint=eus&frontEnd=AFD"}]} x-cache: CONFIG_NOCACHE x-msedge-ref: Ref A: FF26B495FD6F45719E6DD06A21621F54 Ref B: ATL331000108053 Ref C: 2023-04-12T14:45:33Z set-cookie: MUID=1CE82C2749A4624F12623ED648726327; path=/; secure; expires=Mon, 06-May-2024 14:45:33 GMT; domain=office.com date: Wed, 12 Apr 2023 14:45:32 GMT
The DNS is up. We have tried pinging Office.com. There are no DNS Issues detected!
Type | Name | Value | Class | TTL |
A | office.com | 13.107.6.156 | IN | 300 |
NS | office.com | IN | 300 | |
NS | office.com | IN | 300 | |
NS | office.com | IN | 300 | |
NS | office.com | IN | 300 | |
NS | office.com | IN | 300 | |
NS | office.com | IN | 300 | |
NS | office.com | IN | 300 | |
NS | office.com | IN | 300 |
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