Is Novusnow Down?

Published by Novusnow 6 months ago

Site Online 👍

Is Down for just me or everyone else? - NOVUS - Novus provides fibre optic Internet, cable TV and digital phone service to Metro Vancouver. Server Status

Server UP 👍
Response Header HTTP headers carry information about the client browser, the requested page and the server status
HTTP/1.1 200 OK
Date: Wed, 08 May 2019 04:16:36 GMT
Server: Apache/2.2.3 (CentOS)
X-Powered-By: PHP/5.4.36
Expires: Wed, 11 Jan 1984 05:00:00 GMT
Cache-Control: no-cache, no-store, must-revalidate, max-age=0
Pragma: no-cache
Link: ; rel=""
Link: ; rel=shortlink
Connection: keep-alive, close
Content-Type: text/html; charset=UTF-8
Response Server Information regarding a specific transfer
Content Type: text/html; charset=UTF-8
Http Code: 200
Header Size: 381 B
Request Size: 77 B
Total Time: 0.422619 seconds
Name Lookup Time: 0.004094 seconds
Pretransfer Time: 0.04573 seconds
Download Size: 45.7 KB
Speed Download: 108.29 KB Per seconds
Start Transfer Time: 0.120122 seconds

How to Solve Novusnow Down or Outage Issues:

We have tried pinging using our servers in diverse locations and the website returned the above results.

If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress.

If the site is UP for us but you however cannot access it, try one of our following solutions:

1. It might be Browser Related:

To solve Browser related issues that might make the site/server down for you, do a full Browser refresh of this site. You can do this by holding down CTRL + F5 keys at the same time on your browser.

This trick works perfectly on Chrome, Firefox, Brave, Opera, Safari and whatever default browser comes with your Windows nowadays lol.

2. Clear Your Cookies and Cache.

The contents of all modern sites and apps today are usually cached. This means a copy is stored in your browser as long as you have visited that page before. This is to make it easier to access when next you visit that page. This might be a problem especially if the page was down last time you checked.

You might need to clear that out of your browser memory for the site to load properly.

3. Fix DNS Problems

Domain Name System (DNS) is what allows a site IP address (192.168.x.x) to be identified with words ( e.g .com, .us) in order to be remembered easily. This is usually provided by your Internet Service Provider.

To fix this, clear your local DNS cache to make sure that you grab the most recent cache that your ISP has.

Still having issues? Try sending your complaints or troubleshooting issues to the channels below:

    Twitter Support Account -
    Facebook Page - Traffic Map from Alexa


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Recent Outage Reports

@nexar @Novusnow Looks like a metro Vancouver outage. Must be a huge thing if both backup powers went down. It happens to every company. Hopefully it can be resolved soon. I work from home too

@DAVIDMUGGLE1 @Novusnow .... Novus!! C' internet service -- AGAIN!! I cannot even call your support line as "the party you are trying to reach is not accepting any calls, please try again later" #novus #customerservice #techsupport #nointernet

@MJohnso51022309 @Novusnow Unbelievable. Two major outages in a month. Novus is not acceptable for anyone who works from home or remote. You have lost my business and I am going to make sure everyone I speak to knows the frustration. I'm just appalled and astounded.

@TimInBC @Novusnow Folks, if you want guaranteed 24/7 you need to sign up with two providers and buy a UPS and a generator. I have worked for a company where all three backups failed; it’s not cost-effective for ANYone to go outage-free. Let’s wait and see who’s at fault.

@Nerd_Abroad @Novusnow Back online near Science World. Thanks for working hard to get service back.

@danudey @MJohnso51022309 @Novusnow Two major outages in a month sounds real bad. Two major outages in five years sounds a lot better. If you think TELUS or Shaw are going to be more reliable though, I’m not sure you’ll find that’s the case.

@sb_hsdyn @Novusnow Internet down at 1331 Alberni....i work from home and it's very important to be back online......please fix it asap

@geo_feil @Novusnow Internet is up, but Beam TV is down. Power cycled multiple times to no avail

@kevinChenSu @Novusnow wanted to know if the internet in my area is down atm ? I can’t seem to connect

@DJ_FireWire @Novusnow Weaksauce. I woke up this morning to do an important job, and am now losing money due to the Internet being down. Phone support obviously isn't working. No backup systems that work. Nothing.

@buckles @Novusnow The recorded shows would not open to run.......none of them.

@drjasonharrison @Novusnow Why does it take so long to let us know that it is a bigger issue? Don't you have Pager Duty or other automated monitoring? Where is your network status page (tip, host that in the cloud not at your Vancouver office).

@ElizabetMcQueen Reply to @Novusnow still down in Yaletown...

Site Excerpt Down, Is Novusnow Down?.
Novus Novus Internet TV Phone Bundles Check availability EN 中文 Check availability Webmail MyNovus Support Need help with anything? Support EN 中文 Launch into light-speedsfor our lowest price yet.Hurry and snag our latest amazing deal: Internet 100 for only $35/mth! Unlimited Data, symmetrical speeds, and&n...

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