Are you having issues? Provide feedback to Amazon by selecting the option you are having issues with.
by Autumn Fields 1 month ago
Unable to update my KDP account until Amazon send me a one time passcode, but I’ve requested several times and they’re not sending it. Tried both last night and this morning. Number is definitely correct. I’m getting their verification emails, just not the ones to my phone.
by Malissa D Petrock 2 months ago
The service or feature you're trying to use is currently unavailable. We're working to solve the problem as quickly as possible. Please try again later. Refresh the page
by Enrique Lastrilla 4 months ago
Can't upload coverpage and I get an error stating: We're Sorry. The service or feature you're trying to use is currently unavailable. We're working to solve the problem as quickly as possible. Please try again later. Refresh the page
by mark 6 months ago
Manuscript failure to upload 5 times (UK)
by mark 8 months ago
cannot get the one time password texted to my phone from amazon KDP
by Daniel 10 months ago
I am unable to "Save as Draft" or "Save and Continue" from the paperback publishing form. It started this morning.
by Steven Monhollen 10 months ago
Unable to preview draft of paperback
by Hayley 11 months ago
I can’t get onto the website at all and haven’t been able to all day. Tried 4 different pc’s
by Paul 1 year ago
KDP: Unable to save draft. Unable to save and continue.
by Sherry 1 year ago
Unable to save draft. Unable to save and continue.
by Hope Bullard 1 year ago
I’ve been trying to upload since yesterday. Hit save and continue and it just keeps on spinning until it times out.
by Julie Sampson 2 years ago
I am unable to "Save as Draft" or "Save and Continue" from the paperback publishing form. This started yesterday about 8pmpst and is still occurring for me.
HTTP/1.1 200 OK Server: Server Date: Wed, 12 Apr 2023 12:21:33 GMT Content-Type: text/html;charset=UTF-8 Transfer-Encoding: chunked Connection: keep-alive x-amz-rid: P8HBDSVW2S0PWFXKVFBM Set-Cookie: kdp-lc-main=en_US; Domain=amazon.com; Expires=Tue, 01 Jan 2036 08:00:01 GMT; Path=/ Set-Cookie: session-id=135-5945017-0483755; Domain=amazon.com; Expires=Tue, 01 Jan 2036 08:00:01 GMT; Path=/ Set-Cookie: session-id-time=2082787201l; Domain=amazon.com; Expires=Tue, 01 Jan 2036 08:00:01 GMT; Path=/ X-XSS-Protection: 1; mode=block X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN Content-Security-Policy-Report-Only: default-src https://*.amazon.com https://*.media-amazon.com https://*.ssl-images-amazon.com https://*.amazon-adsystem.com; script-src https://*.amazon.com https://*.media-amazon.com https://*.ssl-images-amazon.com https://*.amazon-adsystem.com 'unsafe-inline' 'unsafe-eval'; style-src https://*.amazon.com https://*.media-amazon.com https://*.ssl-images-amazon.com https://*.amazon-adsystem.com 'unsafe-inline'; report-uri /1/batch/2/OE/mid=ATVPDKIKX0DER:sid=135-5945017-0483755:rid=P8HBDSVW2S0PWFXKVFBM:sn=kdp.amazon.com X-UA-Compatible: IE=edge,chrome=1 Cache-Control: no-cache, no-store, must-revalidate, max-age=0 Pragma: no-cache Expires: Thu, 01 Jan 1970 00:00:00 GMT Content-Language: en-US Vary: accept-encoding,Content-Type,Accept-Encoding,User-Agent Strict-Transport-Security: max-age=47474747; includeSubDomains; preload
The DNS is up. We have tried pinging Kdp.amazon.com. There are no DNS Issues detected!
Type | Name | Value | Class | TTL |
A | kdp.amazon.com | 72.21.202.92 | IN | 59 |
NS | kdp.amazon.com | IN | 7199 | |
NS | kdp.amazon.com | IN | 7199 | |
NS | kdp.amazon.com | IN | 7199 | |
NS | kdp.amazon.com | IN | 7199 |
We have tried pinging Kdp.amazon.com using our servers and the Kdp.amazon.com server responded on time, indicating that there are no current Kdp.amazon.com problems today.
If Kdp.amazon.com is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.
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