Are you having issues? Provide feedback to Jet2 by selecting the option you are having issues with.
We have tried pinging Jet2.net using our servers and the Jet2.net server responded on time, indicating that there are no current Jet2.net problems today.
If Jet2.net is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.
If Jet2.net is UP for us but you cannot access it, try these solutions:
by Spreadborough 7 months ago
I cannot open MyJet2 App
by Carolyn 7 months ago
Cannot sign in to manage my booking
by Deb 10 months ago
Trying to book flights but get to payment page and the price has changed (because of it being such a ‘popular’ flight, even though the plane seating plan is virtually empty!) but even when I try and pay the higher total shown, I get a ‘payment processing’ message and then get thrown straight back to the ‘new total - pay securely’ page. Frustrating - I have tried the app, laptop and work computer, and have the same problem on all three devices. I have explained all of this in detail via WhatsApp but got told that Jet2 ‘wasn’t aware’ of any issues. However, there are plenty of similar reports out there on various forums, so something is going on! Have Jet2 actually received any successful online or app bookings recently?! If not, this could be the reason! IT guys need to jump on this asap … I’m on the verge of going over to the dark side (Ryanair)
by Mr Peter G Field 11 months ago
Server side error 500 when going to My Bookings
by Sheila 1 year ago
Can't get onto jet 2 website, app not working, I can't read emails
by Mrs Margaret Powell 1 year ago
Trying to check in ,when trying to add date of birth only shows 2023 to far in the future nothing previous so myself and husband cannot check in
by Kim Hurley 1 year ago
Trying to make a payment but the page crashes at the last moment
by R J Pritchard 1 year ago
Website will not connect
by John storey 1 year ago
Saying unable to connect to Internet,needs sorting soon my holiday is tomorrow
by David 1 year ago
App won't open. Was fine yesterday. Hope this a temporary glitch.
by Moira Mcwatt 1 year ago
I cannot get into my jet2 app. It says I have to have an Internet connection which I have. have asked for assistance many times without a reply from jet2. Very frustrating.
by Tracey Holden 1 year ago
I haven't been able to open the jet2 app for 3 weeks now. It says there is a problem with my internet. But I don't have any problems with my Internet or wifi.
by Sharon Beaumont 1 year ago
Jet2 app inaccessible for several days. Says check your Internet connection - I have Internet. Have cleared cache and reinstalled, still can't get on.
by Christine Thomas 1 year ago
Unable to login
by Yvonne Bentley 1 year ago
Jet2 app inaccessible for several days. Says check your Internet connection - I have Internet. Have cleared cache and reinstalled, still can't get on.
by Linda unwin 1 year ago
Mobile online check-in
by Janine 1 year ago
The payment page says we are putting through your payment......this may take a couple of minutes so please don't hit the back button or leave this page. It has froze completely. Happened twice.
by Vivienne 1 year ago
Trying to book flights for May/June 2024 & get message 'Access denied on this server'. Have booked with Jet2 most years with no problems. I'm not very tech competent, but rarely have problems. Destroyed my longstanding relationship & trust in Jet2.
by Alexander Errington 1 year ago
Unable to check in online. Seat allocations were included in initial booking but online check in will not let me past the page asking if I want to allocate seats. I tried whatsapp help but they couldnt resolve problem they said I would have to check in at the airport! Now I have to queue and cannot use twilight check in. Not acceptable!
by Scott Davis 1 year ago
NOT LETTING ME CARRY ON WITH BOOKING MY FLIGHTS, IT STOPS WORKING AT ADDING BAGS?
by Steve 1 year ago
My jet2 app is not working it keeps saying there was a problem. been like this now for a week.
by Sam 1 year ago
It said wait while we process your payment and timed out after an hour and we had to start all over again.
by Margaret McIntosh 2 years ago
I have been waiting for a payment to go through for almost an hour and need to use my phone!
by Patricia Eaton 2 years ago
Cant access the website
by Roger Mears 2 years ago
Unable to open downloaded documents, it just goes to preview Thank you Roger Mears
by Carol Edge 2 years ago
In app message says Oops problem check Internet connection. All of my other apps are working perfectly.
by Mark 2 years ago
Trying to sign it but showing error. Been like it for 4 data no and need to get my boarding passes for 4th of August
by Antonia Estevez 2 years ago
I cannot log into Jet2, it says I have given the wrong details, it does not let me see my downloaded boarding passes and it says there is nobody with those details. I ask to reset my password, but receive no email to do so. :-(
by Sylvia Griffin 2 years ago
Jet2 app down showing problem to report
by Joseph Berriman 2 years ago
When on app the site just disappears.
by Mason 2 years ago
When searching holidays - the app just goes off ( has this problem for nearly 24 hours now )
by Tracey 2 years ago
Not being able to log onto the app to book a holiday
by B Morgan 2 years ago
When I go to search holidays just turns of
by Lorraine Sever 2 years ago
Not lauding holidays since update today
by sarahj 2 years ago
website landing page on desktop only displays a list of text, and not any usual Jet2 images
by website issues on landing page 2 years ago
website landing page doesnt display images only lists of text
by Adele Longley 2 years ago
Download boarding passes unavailable
by K Hawkins 2 years ago
Trying to book holiday. Get to payment page and won’t go further!
by Roderick Buchan 2 years ago
Cannot make a payment for flights. Tried 3 different cards!
by Alan Callus-Upstone 2 years ago
Unable to log in or check in online Service Unavailable - DNS failure The server is temporarily unable to service your request. Please try again later. Reference #11.7fa71002.1655247831.aaabb69 GET https://www.jet2holidays.com/apps?utm_campaign=app_promo&utm_medium=MMB_Login&utm_source=Jet2holidays_Website 503
by Harvey 2 years ago
I get an error message when I try to print my boarding passes Our flight is 13th June
by Norman Mcknight 2 years ago
Can’t get into airports
by Caroline Pitcher 2 years ago
Can’t access my boarding pass or email it to my mail account
by Gill orourke 2 years ago
Trying to book flight, web page decline paymnt
by mary ketteringham 2 years ago
unable to log in to 'my bookings' to check in
by jim 2 years ago
website showing holidays that are not available
HTTP/1.1 200 OK Date: Wed, 12 Apr 2023 12:02:47 GMT Server: Apache Last-Modified: Sun, 28 Apr 2013 19:43:29 GMT ETag: "6aeae60-548d-4db70fb7dfa40" Accept-Ranges: bytes Content-Length: 21645 Vary: Accept-Encoding Content-Type: text/html
The DNS is up. We have tried pinging Jet2.net. There are no DNS Issues detected!
Type | Name | Value | Class | TTL |
A | jet2.net | 216.8.137.229 | IN | 300 |
NS | jet2.net | IN | 86400 | |
NS | jet2.net | IN | 86400 |