Is Jet2 Down?

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Are you having issues? Provide feedback to Jet2 by selecting the option you are having issues with. problems reported in the last 24 hours

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Recent Outage Reports

by Spreadborough   2 months ago

I cannot open MyJet2 App

by Carolyn   2 months ago

Cannot sign in to manage my booking

by Deb   5 months ago

Trying to book flights but get to payment page and the price has changed (because of it being such a ‘popular’ flight, even though the plane seating plan is virtually empty!) but even when I try and pay the higher total shown, I get a ‘payment processing’ message and then get thrown straight back to the ‘new total - pay securely’ page. Frustrating - I have tried the app, laptop and work computer, and have the same problem on all three devices. I have explained all of this in detail via WhatsApp but got told that Jet2 ‘wasn’t aware’ of any issues. However, there are plenty of similar reports out there on various forums, so something is going on! Have Jet2 actually received any successful online or app bookings recently?! If not, this could be the reason! IT guys need to jump on this asap … I’m on the verge of going over to the dark side (Ryanair)

by Mr Peter G Field   6 months ago

Server side error 500 when going to My Bookings

by Sheila   7 months ago

Can't get onto jet 2 website, app not working, I can't read emails

by Mrs Margaret Powell   7 months ago

Trying to check in ,when trying to add date of birth only shows 2023 to far in the future nothing previous so myself and husband cannot check in

by Kim Hurley   7 months ago

Trying to make a payment but the page crashes at the last moment

by R J Pritchard   8 months ago

Website will not connect

by John storey   9 months ago

Saying unable to connect to Internet,needs sorting soon my holiday is tomorrow

by David   9 months ago

App won't open. Was fine yesterday. Hope this a temporary glitch.

by Moira Mcwatt   9 months ago

I cannot get into my jet2 app. It says I have to have an Internet connection which I have. have asked for assistance many times without a reply from jet2. Very frustrating.

by Tracey Holden   9 months ago

I haven't been able to open the jet2 app for 3 weeks now. It says there is a problem with my internet. But I don't have any problems with my Internet or wifi.

by Sharon Beaumont   10 months ago

Jet2 app inaccessible for several days. Says check your Internet connection - I have Internet. Have cleared cache and reinstalled, still can't get on.

by Christine Thomas   10 months ago

Unable to login

by Yvonne Bentley   10 months ago

Jet2 app inaccessible for several days. Says check your Internet connection - I have Internet. Have cleared cache and reinstalled, still can't get on.

by Linda unwin   11 months ago

Mobile online check-in

by Janine   11 months ago

The payment page says we are putting through your payment......this may take a couple of minutes so please don't hit the back button or leave this page. It has froze completely. Happened twice.

by Vivienne   11 months ago

Trying to book flights for May/June 2024 & get message 'Access denied on this server'. Have booked with Jet2 most years with no problems. I'm not very tech competent, but rarely have problems. Destroyed my longstanding relationship & trust in Jet2.

by Alexander Errington   1 year ago

Unable to check in online. Seat allocations were included in initial booking but online check in will not let me past the page asking if I want to allocate seats. I tried whatsapp help but they couldnt resolve problem they said I would have to check in at the airport! Now I have to queue and cannot use twilight check in. Not acceptable!

by Scott Davis   1 year ago


by Steve   1 year ago

My jet2 app is not working it keeps saying there was a problem. been like this now for a week.

by Sam   1 year ago

It said wait while we process your payment and timed out after an hour and we had to start all over again.

by Margaret McIntosh   1 year ago

I have been waiting for a payment to go through for almost an hour and need to use my phone!

by Patricia Eaton   1 year ago

Cant access the website

by Roger Mears   1 year ago

Unable to open downloaded documents, it just goes to preview Thank you Roger Mears

by Carol Edge   1 year ago

In app message says Oops problem check Internet connection. All of my other apps are working perfectly.

by Mark   1 year ago

Trying to sign it but showing error. Been like it for 4 data no and need to get my boarding passes for 4th of August

by Antonia Estevez   1 year ago

I cannot log into Jet2, it says I have given the wrong details, it does not let me see my downloaded boarding passes and it says there is nobody with those details. I ask to reset my password, but receive no email to do so. :-(

by Sylvia Griffin   1 year ago

Jet2 app down showing problem to report

by Joseph Berriman   2 years ago

When on app the site just disappears.

by Mason   2 years ago

When searching holidays - the app just goes off ( has this problem for nearly 24 hours now )

by Tracey   2 years ago

Not being able to log onto the app to book a holiday

by B Morgan   2 years ago

When I go to search holidays just turns of

by Lorraine Sever   2 years ago

Not lauding holidays since update today

by sarahj   2 years ago

website landing page on desktop only displays a list of text, and not any usual Jet2 images

by website issues on landing page   2 years ago

website landing page doesnt display images only lists of text

by Adele Longley   2 years ago

Download boarding passes unavailable

by K Hawkins   2 years ago

Trying to book holiday. Get to payment page and won’t go further!

by Roderick Buchan   2 years ago

Cannot make a payment for flights. Tried 3 different cards!

by Alan Callus-Upstone   2 years ago

Unable to log in or check in online Service Unavailable - DNS failure The server is temporarily unable to service your request. Please try again later. Reference #11.7fa71002.1655247831.aaabb69 GET 503

by Harvey   2 years ago

I get an error message when I try to print my boarding passes Our flight is 13th June

by Norman Mcknight   2 years ago

Can’t get into airports

by Caroline Pitcher   2 years ago

Can’t access my boarding pass or email it to my mail account

by Gill orourke   2 years ago

Trying to book flight, web page decline paymnt

by mary ketteringham   2 years ago

unable to log in to 'my bookings' to check in

by jim   2 years ago

website showing holidays that are not available Server Status

Response Header
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/1.1 200 OK
Date: Wed, 12 Apr 2023 12:02:47 GMT
Server: Apache
Last-Modified: Sun, 28 Apr 2013 19:43:29 GMT
ETag: "6aeae60-548d-4db70fb7dfa40"
Accept-Ranges: bytes
Content-Length: 21645
Vary: Accept-Encoding
Content-Type: text/html

DNS Records
DNS Resource Records associated with a hostname

The DNS is up.   We have tried pinging There are no DNS Issues detected!

Type Name Value Class TTL
A IN 300
NS IN 86400
NS IN 86400
HTTPS Encryption
No HTTPS Security.
Is Jet2 safe?
Yes is Safe according to Google Safe Browsing
Response Time
The website responded in 0.09 seconds.
The size of the HTML webpage is 5.49 kB.
Text compression
Webpage is Compressed: The filesize is 5.49 kB.

How to Solve Down or Outage Issues

We have tried pinging using our servers and the server responded on time, indicating that there are no current problems today.

If is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.

If is UP for us but you cannot access it, try these solutions:

  1. Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
  2. Clear Your browser Cookies and Cache
  3. Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has Location Map

  • City Windsor

  • Region Ontario

  • Country Canada
Windsor latitude: 42.3028 longitude: -83.0345

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