Is Iberdrola Down?

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Are you having issues? Provide feedback to Iberdrola by selecting the option you are having issues with. problems reported in the last 24 hours

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Recent Outage Reports

Can not open website or Iberdrola cliente when outsider Spain.

by Carina Söderlund 1 week ago

The app and the web are down.
Only answered by email saying that is not possible to access from outside of Spain!!!
I consider to change to another company like Endesa

by Jhhdez 1 month ago

The app and the web are down.
Only answered by email saying that is not possible to access from outside of Spain!!!
I consider to change to another company like Endesa

by Jhhdez 1 month ago

Unable to access via app or online. Billed an outrages amount of over200€ that was withdrawn out of my bank account …currently out of the country and can not reach anyone.

by FTC 2 months ago

My daughter and I have been trying to log in both on a couple of times during the latest two weeks and today (31st of December, 2022) in the app. It has not been working AT ALL to do so. The webpage doesn't respond no matter what adjustments we try to make on different internet browsers. In the app, when trying to change password by clicking "He olvidado mis datos", it's impossible to continue to be able to recieve the e-mail to change password. There's an invoice there I'm trying to reach which will not be paid automatically... Has the webpage been down for maintenance during december, or what is the problem? Also, when I've been trying to call Iberdrola many times on different days, it's impossible to reach them during opening hours. I'm not a very satisfied costumer here as you can understand :(

by Cleo Eriksson 2 months ago

Cannot access any page, unable to use clients access, for at least a week

by Michael Warriner 3 months ago

Website and app not working

by Nico 3 months ago

går inte logga in på

by Eero Bragge 3 months ago

går inte logga in på

by Eero Bragge 3 months ago

I am trying to pay an Iberdrola bill from Sweden and neither the website ( or the Iberdrola iPhone app connects. I've done several attempts to connect (including from Spain).

by Ingemar Bergdahl 4 months ago

Unable to access the Iberdrola site from Sweden. Further the iphone app can not be used. Links in mailed invoices for immediate payment do not work.
Impossible to pay my bills.

by Per Hellstrom 4 months ago

Ibedrola site is down , I cannot enter for several hours

by Natalya Clark 5 months ago

Login problems

by Agustin 5 months ago

Update: an English speaking representative from Iberdrola just contacted me. She explained that there could be a technical problem with the website or a problem with the link provided in my email. She offered to take a payment over the phone. The other 3 representatives said they were not able to offer verbal/phone payments. Unfortunately, the transaction was denied in their end. She did say that certain cards from certain countries, like Sweden are not being accepted. She emailed me instructions to do a bank transfer by using swift codes (wire transfer). The fee in the United States for a wire transfer is more than my current monthly bill.
I am still exploring different bank methods to solve this problem.

by Deborah 6 months ago

I am in the USA. I have been paying my bill with a credit card since June 2022. Yesterday and today I am unable to pay my bill. The same error message keeps appearing. “No se puede realizar la operación. Error de autenticación “ The QR code on my bill does not work, the link provided in my email does not work nor does Apparently the app is not available in the states. I have offered to pay over the phone with a representative. They won’t take payment through verbal authorization. I have tried several different internet browsers and on 2 separate devices. I even verified with my credit card company that there is absolutely nothing wrong with my credit card. I have spent over 3 hours talking to 3 different agents. I have run out of options. I guess Iberdrola doesn’t want to be paid. This is extremely frustrating.
I do not have a bank in Spain. Does anyone have any suggestions?

by Deborah Cool-Llorens 6 months ago

Both the website and the app (paying extra)doesn’t work when in Sweden since around April this year. It’s a pity as the sites and apps gives valuable information especially for customers living in other countries and have a second home in Spain. I hope Iberdrola is working on finding a solution to solve this problem having excellent developers and technical people in their IT teams. I’m using Hidraqua, Suma, Agencia Tributaria, Sabadell, Leroy Merlin sites and apps, all are working in Sweden. Please make this work again so customers can use the self service solutions you have implemented in your sites and services.

by Belinda 6 months ago

Have not been able to enter nor the links they are sending me to pay my electricity bills. Have not worked for more than 6 months.

by Lea 6 months ago

It has gone 4 months and still web page or app can’t be reached from other countries. I’m usually very patient but now I think it’s a shame on Iberdrola…

by Ginte 7 months ago

website is not available outside of Spain. Use a VPN and you will get access.

by Phil 7 months ago

I was told by client support that they have temporarily closed access from other countries due to some incident. They will open access but he was unsure when. Said it could take at least a month.

by Sergio 9 months ago

You need to install VPN, choose Spain and than you can access Looks like they close access from other countries.

by Peter 10 months ago

Tried to access and the links they send for payment. Can´t be reached from Sweden. Tried different browsers, devices and locations. Nothing works from Sweden. Has been like this for weeks now.

by Peter M 10 months ago

can not reach . Have tried with different browsers

by Jacob Matheson 10 months ago

Have had problems over a long period accessing Iberdrola. Tried with a VPN today, chose location in Spain, and that solved the problem.

by Karl 10 months ago

I have been trying to access for 2 weeks now to pay a bill. The website nor the app is accessible from Denmark.

by Helle 10 months ago The server do not respond.
Not even to : Ping [] - Request timed out.
Trying to access from Sweden.
Problems with for several weeks... :(

by Tim 10 months ago

Hasn´t worked for days. Can´t pay bills

by Sergio 10 months ago

New customer.

Not possible to access webpage and confirm my email for recieving bills - also not possible to create and confirm user in order to access personal page and the app.
Nothing can be accessed. Don´t know whether it´s because I access from Denmark ?

by Henrik Kristensen 11 months ago

I am trying to get on the webpage to pay my bill but the webpage is down.

by Domingo Vaquerizo 11 months ago

Iberdrola site can't login on app or browser

by Chris 11 months ago

I am not able to log in to The server do not responds. I have tried several days.
[email protected]

by Kjell Salbu 11 months ago Server Status

Response Header
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/2 200 
date: Wed, 09 Feb 2022 11:10:37 GMT
server: Apache
cache-control: public, no-cache
x-powered-by: Servlet/3.1
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-xss-protection: 1;mode=block
set-cookie: JSESSIONID=0000KfT41OgS0y7UXOBvQBlExiG:1dgn54qj9; Path=/webclipb; Secure; HttpOnly
content-type: text/html
content-language: es
strict-transport-security: max-age=157680000
set-cookie: NSC_wt_mc_mbssvo0Y-12191=14b5a3d918d5e835f553e52544f8eed156da59ce1e66b8d1b64396b950278472132de7ef;path=/;secure;httponly

DNS Records
DNS Resource Records associated with a hostname

The DNS is up.   We have tried pinging There are no DNS Issues detected!

Type Name Value Class TTL
A IN 23709
NS IN 28800
NS IN 28800
NS IN 28800
HTTPS Encryption
HTTPS Encrypted.
Is Iberdrola safe?
Yes is Safe according to Google Safe Browsing
Response Time
The website responded in 0.72 seconds.
The size of the HTML webpage is 15.61 kB.
Text compression
Webpage is Compressed: The filesize is 15.61 kB.

How to Solve Down or Outage Issues

We have tried pinging using our servers and the server responded on time, indicating that there are no current problems today.

If is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.

If is UP for us but you cannot access it, try these solutions:

  1. Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
  2. Clear Your browser Cookies and Cache
  3. Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has Location Map

  • City Barakaldo

  • Region Basque Country

  • Country Spain
Barakaldo latitude: 43.2978 longitude: -2.9909

Iberdrola not working? Report a problem you're having

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