Is Triple Match 3D Down?



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problems reported in the last 24 hours

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Most reported problems

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94.0%

Not Working
6.0%

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Publisher: LIHUHU PTE. LTD.

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Publisher: Boombox Games LTD

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📋 47 Recent Outage Reports

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Sandra Cantu 2025-04-01

Game won’t load when I click on app. It starts and a second later it stops.

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Elmarie Scheepees 2024-03-03

Got a new wifi router. After that game was reset to level 1. I am dissapionted.

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Lisa 2024-01-13

The app has not been loading for several days now. I have deleted and reloaded and still not working.

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Zana Jordan 2023-10-28

Constantly freezing

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Sara 2023-10-15

I am at Level 100 the games freezes but timer continues to run Sometimes it will safe app not working

P
Pamela 2023-10-09

Freezes during play when extra time icon pops up

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Dorothy White 2023-09-30

When the timer is done I press continue but it freezes up. I cannot finish the level

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Kara Myres 2023-09-10

At level 3609 the game glitched and started me back at zero. I was t the only one. I have submitted about 6 tickets and I get no response to fix it. Koll3en

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Kristi 2023-09-05

Game reset to level 1, charged 5 times 8/22 even though I only tried 1 time and received the message “can’t process order” 1 time and then another charge on 9/1 that I never initiated. I have sent 3 support forms, 2 are now marked closed as of yesterday. Nobody ever responded to any of my requests. Charged multiple times and nothing received. No phone number to call for support

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Lisa Ryan 2023-08-30

I was on level 3149 with over 11,000 coins and many other bonus items (magnets, freeze play, lightning bolts, extra clocks, ext.) On my team ranking it still shows me listed as #9 on the team on level 3149 but when I go to play I'm all the way back to the beginning. This has been going on since last Wednesday, 8/23. My team name is United States, my name is Jackson on the site. Please advise ASAP.

J
Julia 2023-08-29

Knocked down to level 1 - I was at level ca. 9500! Had 1.500 coins and was member of team Iceland. Reported this problem on the 24th of August, five days ago, and still have no answer.

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Joanne 2023-08-28

Lost all levels when updated.

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Tallygirl 2023-08-27

I was at level 6439 and 4 days ago it restarted and I was on level 1. Messaged help center and they said they will get back with me. Glad to see I am not the only one. Frustrated it happened because I played this game daily for months. Won't play it again unless they restore my level

A
Annie 2023-08-26

Game crashed three days ago..Lost all my progress and taken me back to level 1. The support team say use a support ticket so they can get you back to where you were. How do you get a support ticket? Not happy with the suggestions support team give you as none of it is working. .

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Louise Underwood 2023-08-25

Was on level 3300 paid for no ads it’s now gone back to level 1 and wanting more money … customer service is useless

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Pam 2023-08-25

My purchases are not being recognized by the app. Apple shows I made a purchase but the items don’t appear in the app

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MirembeGirl 2023-08-25

Reset to level 1

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Susan Roberts 2023-08-24

Not being able to ask for or receive lives

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Susan Roberts 2023-08-24

Asking for help with lives not working

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Lori Guidi 2023-08-24

Keep getting try again. Money was taken from account twice but tokens don’t show up. Unable to chat or collect lives

M
Mgz 2023-08-23

Reset to level 1

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Pixelate 2023-08-23

Server connections seem to be down - can't do anything that requires connecting to servers outside the immediate game play. No lists of users, teams, no chat functions, etc.

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Pete 2023-08-23

Seem to have been bumped off a team

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Charlene 2023-08-23

Game reset to level 1. Can't join a Team

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Julie 2023-08-23

Game has reset to level 1 and I’ve lost all my progress

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Mgz 2023-08-23

Reset to level 1

K
Kindra Speelman 2023-08-23

Not able to ask for or receive lives

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C Bolton 2023-08-23

Lost my game progress had to reinstall. cannot join a team

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GL 2023-08-23

Team chest, chat, and gifting lives is not functioning. I'm earning keys, but they're not going in the team chest.

W
Wendy Crowell 2023-08-23

Today the game reset to the beginning. I lost all my progress, my team and the ‘no ads’ version that I purchased. Last night the game stopped accepting purchases.

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Theresa Wirth 2023-08-23

My game reset to beginning. How do i get my progress back? I tried powering off and on. HELP

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Toothache 2023-08-23

I opened the app just now and have lost my progress /gone back to level one?

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Nancy 2023-08-22

Won’t allow purchases

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Joni 2023-08-06

It won’t refill lives or allow purchases

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Tina C 2023-06-13

My app is stuck on a ad and frozen

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Janice 2023-04-29

Triple Match has gone black and I’m not going to pay to talk to an expert

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Connie Eyre 2023-04-09

About a week ago, while I was playing the game, it seemed to have crashed. I looked to see if there was an update on my phone, nope. I did a restart on my phone three times, nope didn't fix it. I decided to uninstalled the game and reinstall it. But now Google play is telling me "something went wrong, try again". I am unable to reinstall your game on my phone. Then today my Samsung Galaxy S21 had a system update, so now I checked again to see if I can download the game, nope still unavailable. Maybe it's just a sign that I've been spending way too much of my time playing your game. I guess it's time to find a hobby or volunteer more hours.

C
Carla Graubard 2023-03-31

Looking at ad & it freezes. Screen showing “ your brain age”.

D
Diana 2023-03-21

I have played & enjoyed for many months. Suddenly my time & magnetic boosters are no longer working. Total number available reduces but I get no benefit! Very frustrating! User ID: 3FCC7357BB444DE7A04E890C22A4EB02 Auth ID: adcdbf2e2873448886c7e5dc8b4c56ca

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Stefanie Brauer 2023-03-17

It’s offline.

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Suzanne 2023-03-04

For almost 2 days now the game is stuck/frozen. I completed a level (300 hundred and something). I have the screen which shows "Level Complete!" with 1 star. Neither the green "Continue" button allows me to progress to the next level. Nor the x on the purple bar where it says "level complete!' does not allow my to close the screen. I don't want to lose my progression, so I haven't reinstalled the app. I see the ads are still working though!

C
Carey Lee George 2023-02-25

I get to certamente le elezioni and game restarts at lvl 1

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Hilary Wong 2023-02-20

When I complete a level it then freezes an will not let m go to next level

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Jaclyn 2023-02-02

Lives bugs 130000 unlimited lives given

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Helena 2022-10-16

I was at a level more than 2000. All of a sudden all levels are gone and I am at level 1. What has happened??

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Cheryl 2022-10-11

It keeps freezing

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Colleen Christensen 2022-06-28

When I try to use one of the ideas or freezes I’ve accumulated, the puzzle folds/ ends. It’s always when I have 3 pairs in there. Very frustrating!

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User reports

  • May 10, 2025, 07:04 AM

    A user from France reported a problem with Triple Match 3D: not working

  • Apr 24, 2025, 05:13 PM

    A user from Germany reported a problem with Triple Match 3D: not working

  • Apr 05, 2025, 06:01 AM

    A user from Réunion reported a problem with Triple Match 3D: not working



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Game Excerpt

Is Triple Match 3D safe?
Yes Triple Match 3D is Safe according to Google Safe Browsing
Triple Match 3D, Is Triple Match 3D game Down? Is Triple Match 3D Down?
Game description
Spend hours of fun playing Triple Match 3D puzzle matching game and enjoy awesome levels and fun challenges! Enjoy your brain time, and improve your sorting skills to become a matching master! Spend a relaxing, fun time as you find and connect tiles and complete different missions. Develop your skills by playing everywhere and as much as you want offline...