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Our users reports indicate that there are no current problems with Infinity 8 Ball .
If you're having problems with Infinity 8 Ball too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg Infinity 8 Ball and solve the Infinity 8 Ball not working issue:
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100% Contact Match
by Trevor 11 months ago
Not able to play video within game
by Robert 1 year ago
Will not trigger videos when extra rewards are presented following opening chests. Has been ongoing for at least 24 hours.
by Gweny 1 year ago
For several days now the adds will NOT play at all to earn free stuff. I have not purchased anything with real money or done anything different what do ever. Pls explain or fix or I will be forced to stop playing
by John 1 year ago
It keeps saying, "connecting to server" and nothing happens. System has been down for hours.
by D 1 year ago
Doesn’t stop opening chests.
by Steve 1 year ago
Stuck in a loop of opening chests.
by Janet Garner 1 year ago
I’m stuck on a screen to “collect my chest” rewards. It was supposed to give me 3 chests. But it’s continuing to give me chests. I’ve hit it a hundred times and it’s still stuck. I exited the app and went back twice. Still stuck on same chest reward screen. I have gotten too far for almost a year to “delete the app” to try and reinstall (I will have to start all over). Please help.
by Skaar 1 year ago
Won’t let me to watch videos, saying that “no videos are available at this time”. After the latest update. Tried for couple of hours, restarted the phone, but still nothing.
by Venga 1 year ago
Has been trying to connect to the server for a few weeks. Trying deleting, reloading, rebooting, but nothing works. Hurry, it's my favourite game
by Lisa 1 year ago
Haven’t been able to play in 3 days. Just says connecting to server or unable to login
by Richard B. Bain 1 year ago
Not letting me connect
by Petklik 1 year ago
Upon restart after a few hours pause the game comes on and allows play, but the history is gone snd none of the settings work. Clicking the buttons up top like personal standings, 8 ball wheel, piggy bank etc stopped working. The menu items at bottom seem to be working. What do I do?
by Banananana 1 year ago
Videos not working for extra rewards
by Alan 1 year ago
Unable to login “check your connection” error, tried all of the solutions but still not working
by JimmyA 1 year ago
Server not letting me in.
by Thach Nguyen 1 year ago
The game won't load ... server error. I cleared cache and data... Uninstalled/reinstalled... no success. I've been aging for 6+ months with no issue. What gives?
by Linda Fitzgerald 1 year ago
Will not connect to server. My wifi is working fine for everything else.
by Louise Calverley 1 year ago
The game will not get past server connection
by Matt 1 year ago
Not connecting
by Nik 1 year ago
Cannot get past “connecting to server”. Been like this since Monday.
by Joseph Jeranka 1 year ago
Game will load login failed check connection and nothing is wrong with my connection that I can see
by Laura Junker 1 year ago
I haven't been able to connect to the server for 2 days now. It tells me to check my wifi but everything is good on my end. Just let me know if it's on your end or not please
by Marc 1 year ago
Can’t find an opponent I won from 30 k to 22 million over night now I can’t find an opponent I did not use hack I played fair why has this happened seems cas I made so many chips over night and didn’t have to buy they screwed my account
by Lucio 1 year ago
The game won’t open Ot just shows connecting to server.
by John 1 year ago
Screen is stuck on “ connecting to server “
by Doug 1 year ago
Can’t open because it’s checking for updates.
by Marjolein Weterings 1 year ago
My que doesnt work half the time
by Carlos F. Roig Bernier 1 year ago
EN UN JUEGO ABURRIDO DONDE SIEMPRE PIERDE EL OPONENTE.
by Bobby Hartwell 1 year ago
Game says checking for updates for 2 days, I’m im using iPad pro
by Blendahboy@ comcast. Net 1 year ago
Just have a black screen Cannot access game
by Edward spitzer 1 year ago
I don't have the app to play the game
by Michelle Villerot 1 year ago
The game won’t open Ot just shows connecting to server.
by Bobby 1 year ago
“Server connection” on my iPad doesn’t load - iPhone does
by JERRY SCHWEDA 2 years ago
I Just took a break for like an hour, closed the app and when I returned my coins where like 4000 less than when I left, this has happened before and I thought I'm imagining things but I made a note of it this time, this does cost me money and I not happy with this app. The there's times in the middle of a match it disconnects and then sometimes it comes back and I lost my turn and sometimes I just lose the match and have to start over. Another thing is I really don't understand how to buy parts to upgrade cues. Help me out please or I'm going to a different app that is more fair. Thanks JERRY.
by Jerry 2 years ago
I can not bring up infinity 8 ball on my iPad , I could before.
by Carlos Roig 2 years ago
La programación de defensa del oponente, se craqeó (crashes)
by Pat Wiatt 2 years ago
Will not FINISH downloading
by Carlos Roig 2 years ago
The opponent play is alway bad...for this reason never win
by Wiatt 2 years ago
The game will not finish downloading and hasn’t for several days. I have restarted my android and still no download.
by Lynette Lenart 2 years ago
My infinity 8 ball game won’t load. I play it on my iPad but I don’t want to lose my purchases, chalks or progression. What can I do?
by Lynette Lenart 2 years ago
I haven’t been able to play infinity 8 ball since November 30th. It won’t completely load anymore to start. I don’t want to lose my progress. I thought there was an update so I did that.
by Michael Hovious 2 years ago
I have a balance on my Google play but when I attempt to purchase something it gives me an error?
by Patricia Tatum Petrey 2 years ago
Game will not load stuck on “checking for updates”
by Erwin Brown 2 years ago
Infinity 8 ball pool Not working
by Erwin Brown 2 years ago
Infinity 8 ball pool Not working
by Sherri 2 years ago
My game disappeared on phone “poof” My playing name or sign in name is Kelvinator Pushpedal My game is gone!!! How do I get it back?
by Sherri 2 years ago
My game disappeared on phone “poof” My playing name or sign in name is Kelvinator Pushpedal My game is gone!!! How do I get it back?
by Don J Rogozinski 2 years ago
I can’t get into the game. When trying to open the app, there is apparently a server issue. I can’t delete the app and reopen it since I will lose all my progress along with 300 chalks, 90,000 coins, and about 2000 gems. As you can see, I have a serious investment in Infinity 8 Ball! What is the solution? It has been four days since this issue came up!
by Al 2 years ago
When I’ve positioned my cue and pull back for power the whole table moves back along with the cue causing me to lose games. Why is this happening? Too bad, I like this game.
by Todd D Crowe 2 years ago
Won't load today. Will not log in.
by Kenneth Wortham 2 years ago
The game will not connect to the server. I have played this game for years. Why now?
by Mike 2 years ago
I don’t have a problem but I have a question. I have Infinity 8 Ball on my iPad and it works fine but my ‘opponent’ always gets a much longer shot clock than I do. Why is that? Is there some adjustment I can make to get a little more time to line up a shot? Thank you, Mike E-mail: smikemary@aol.com
by Dave 2 years ago
Game loads but you can't play and of the games. Just spins for play or the wheel spins in challenges. Have to reboot the app and still the same from about 1pm pacific and still down.
by Adam 2 years ago
My eight ball cannot find an opponent.
by Jmc 2 years ago
Will not find the opponent.
by Jmc 2 years ago
Will not find the opponent.
by Katie 2 years ago
STILL not loading opponents. Thought it was MY account, so I deleted/added app, turned phone off/on, and did some other troubleshooting. THEN decided to Google and see that a lot of others are experiencing the same thing. Makes me feel better, but still sucks.
by Vas 2 years ago
Continuous searching for opponent .
by Jim 2 years ago
Program won’t load opponents. Keeps searching then returns to main screen. Looks like others experiencing same problem.
by Greg 2 years ago
I'm having the same issue as a lot of others. The opponents wheel just spins and spins and then after about 30 seconds or so I get taken to the Home Screen.
by Hope 2 years ago
First of all I shouldn’t have to pay to get an answer and I already posted my problem the game isn’t working.
by Sally 2 years ago
It keeps searching for an opponent… I’m addicted to this game… much sufferage is happening! 😳😛
by Hope 2 years ago
Game was frozen so I reinstalled it and it took me back to the beginning and it still isn’t working.
by Diana menchaca 2 years ago
Not working. I can't play. I'm officially addicted to this game. I go to friends list and , well basically it's a ghost 👻 town.
by Jeffrey Clesius 2 years ago
After hitting Play, Infinity 8 ball cannot locate an opponent for me, it times out and returns me to r the main screen.
by Jim 2 years ago
No opponents are found
by Steve 2 years ago
Will not find a opponent. 🤷♂️
by David Barnes 2 years ago
When at the searching for opponents screen, it set us for while and then goes back to the main screen.
by Jon 2 years ago
There seems to be no one how wants to play. I've been trying for hours and searching for opponents goes on and on with no results.
by Brian 2 years ago
Not loading matches. Can't find players.
by Darrick 2 years ago
Infinity Ball just keeps searching for an opponent.
by Bud 2 years ago
Infinity Ball just keeps searching for an opponent. Will not load one. I also cannot load the daily challenge game on the main screen (top left side).
by Ap 2 years ago
Star challenge not loading. Can't find and keep searching for opponents. Stuck.
by John D 2 years ago
Can't access gameplay or star challenges, daily challenges etc
by Larry W. 2 years ago
Star Challenge will not load.
by Mark 2 years ago
Can’t find opponents
by Gilad Govrin 2 years ago
When trying to play, the searching for opponent is running untill timeout.
by Don 2 years ago
Will not find a opponent. 🤷♂️
by John 2 years ago
Screen pops up says new version. I hit x or ok it goes to the App Store and says this app is not available in you region.
by Martin Allan 2 years ago
Game won’t start. Constant connection to server
by Damian Uva 2 years ago
I was at level 17, when I entered the app today it was reset to the beginning
by Michael 2 years ago
I've been playing the game for about 3 months and reached the Expert level. I just opened it up today and everything was reset. My name, my points, my level is all gone
by Over2020 2 years ago
Gone on this morning and reset to guest, have spent money on this game, very poor
by Kelly Knauss 2 years ago
When I opened the app this morning, it was reset to a new guest user and all my progress and achievements are gone. I’m a daily player and had progressed fairly well into the leagues and tables
by Kirk 2 years ago
For a week I have been unable to get into the game. It just keeps saying "Connecting to Server". I do not want to lose my data by deleting the game and reinstalling. I have reset my IPhone phone to no avail. Please advise