Is Fido Down?

Need a great phone or tablet and a flexible plan? Fido's got you covered with the latest phones from Google, Apple, Samsung and more so you can stay connected to the things you love. Order online and get fast, free shipping. Go get it with Fido.

I have a problem with fido.ca

Are you having issues? Provide feedback to Fido by selecting the option you are having issues with.

Something else...

Site Online

User reports:
Site has problems

User reports 4

fido.ca problems reported in the last 24 hours

24 hour clock

Most reported problems

Website

75.0%

Something else

50.0%

Network Issues

25.0%

Recent Outage Reports

Frequent drops, freezing

by Hugh 7 months ago

Can't get into my account online

by Selina Ma 8 months ago

Fido.ca Server Status

Response Header
HTTP headers carry information about the client browser, the requested page and the server status

HTTP/2 200 
content-type: text/html; charset=utf-8
x-powered-by: Express
x-frame-options: SAMEORIGIN
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self'
etag: W/"167af-5KK6aZqqdGnY4r5VmNyXTZkG21s"
x-envoy-upstream-service-time: 513
strict-transport-security: max-age=15724800; includeSubDomains
x-akamai-transformed: 9 18421 0 pmb=mRUM,2
expires: Thu, 10 Feb 2022 08:18:11 GMT
cache-control: max-age=0, no-cache, no-store
pragma: no-cache
date: Thu, 10 Feb 2022 08:18:11 GMT
set-cookie: adobe_network_info={"network":"","network-type":"","bandwidth":"1","country":"US","province":"NJ"}; path=/; secure
server-timing: cdn-cache; desc=REVALIDATE
server-timing: edge; dur=1
server-timing: origin; dur=570
set-cookie: akavpau_homepage_fido_en=1644481691~id=054bf02683bc604090bbabaf5dd31927; Path=/; HttpOnly; Secure; SameSite=None

DNS Records
DNS Resource Records associated with a hostname

The DNS is up. We have tried pinging Fido.ca. There are no DNS Issues detected!

Type	Name	Value	Class	TTL
A	fido.ca	52.233.43.28	IN	60
NS	fido.ca		IN	86400
NS	fido.ca		IN	86400
NS	fido.ca		IN	86400
NS	fido.ca		IN	86400
NS	fido.ca		IN	86400
NS	fido.ca		IN	86400
NS	fido.ca		IN	86400
NS	fido.ca		IN	86400

Safety

HTTPS Encryption

HTTPS Encrypted.

Is Fido safe?

Yes Fido.ca is Safe according to Google Safe Browsing

Speed

Response Time

The website responded in 0.14 seconds.

Pagesize

The size of the HTML webpage is 20.34 kB.

Text compression

Webpage is Compressed: The filesize is 20.34 kB.

How to Solve Fido.ca Down or Outage Issues

We have tried pinging Fido.ca using our servers and the Fido.ca server responded on time, indicating that there are no current Fido.ca problems today.

If Fido.ca is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.

If Fido.ca is UP for us but you cannot access it, try these solutions:

Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
Clear Your browser Cookies and Cache
Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has