Is Familysearch Down?

Discover your family history by exploring the world's largest family tree and genealogy archive. Share family photos and stories. It's all free.

I have a problem with familysearch.org

Are you having issues? Provide feedback to Familysearch by selecting the option you are having issues with.


familysearch.org problems reported in the last 24 hours

24 hour clock

Most reported problems

Login
66.7%

App
16.7%

Network Issues
16.7%

Something else
16.7%


Recent Outage Reports

Firefox:

Unable to connect

Firefox can’t establish a connection to the server at www.familysearch.org.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.


Chromium:
This site can’t be reachedhttps://www.familysearch.org/search/linker?pal=/ark:/61903/1:1:VFMK-TZD&id=9681-RDC is unreachable.
ERR_ADDRESS_UNREACHABLE

by B Tomalino 1 month ago


Familysearch.org Server Status

Response Header
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/2 200 
content-type: text/html; charset=utf-8
content-length: 270549
date: Wed, 09 Feb 2022 06:24:54 GMT
server: Cowboy
x-request-id: 39c4c353-3c56-43a6-bd93-751c7a3f4b85
set-cookie: fs_anid=ce20c145-3024-41c4-bd5d-9b48f7fea405; Path=/
set-cookie: fsgeo=209.94.57.11; Domain=www.familysearch.org; Path=/; Secure
set-cookie: fs_experiments=u%3D-anon-%2Ca%3Dshared-ui%2Cs%3De9ca2bffedf287db2eef172f02c92d5e%2Cv%3D1111101111000000000000000001110100001001110010011001101111100000100101111111110111111111111110110000010000101011000000000000%2Cb%3D98%26a%3Dhome%2Cs%3Df717f9fddb639e79a224f82b53fe33de%2Cv%3D000010000011000000000110100101100111111001001000100001111010011110111000010000000%2Cb%3D99; Path=/; Expires=Thu, 09 Feb 2023 06:24:54 GMT
set-cookie: laGeoLocalizationESEx=; Path=/; Expires=Wed, 09 Feb 2022 06:24:54 GMT
set-cookie: laGeoLocalizationFREx=; Path=/; Expires=Wed, 09 Feb 2022 06:24:54 GMT
set-cookie: laGeoLocalizationITEx=; Path=/; Expires=Wed, 09 Feb 2022 06:24:54 GMT
set-cookie: laGeoLocalizationPTEx=; Path=/; Expires=Wed, 09 Feb 2022 06:24:54 GMT
set-cookie: fslanguage=en; Domain=.familysearch.org; Path=/
etag: W/"420d5-SnMeQ77tr67q3QgyRsURVg01Mok"
vary: Accept-Encoding
via: 1.1 vegur, 1.1 adfcd8d9db57ac29ba98a20a491e750c.cloudfront.net (CloudFront)
x-cache: Miss from cloudfront
x-amz-cf-pop: EWR53-C2
x-amz-cf-id: EbMaXxqWhtKuLMXslPWljtnp7nwS9wBBfcMCbfNYtDlutB1_ucnzNA==

DNS Records
DNS Resource Records associated with a hostname

The DNS is up.   We have tried pinging Familysearch.org. There are no DNS Issues detected!

Type Name Value Class TTL
A familysearch.org 34.195.3.16 IN 60
A familysearch.org 52.200.1.149 IN 60
NS familysearch.org IN 86400
NS familysearch.org IN 86400
NS familysearch.org IN 86400
NS familysearch.org IN 86400
Safety
HTTPS Encryption
HTTPS Encrypted.
Is Familysearch safe?
Yes Familysearch.org is Safe according to Google Safe Browsing
Speed
Response Time
The website responded in 0.35 seconds.
Pagesize
The size of the HTML webpage is 44.58 kB.
Text compression
Webpage is Compressed: The filesize is 44.58 kB.

How to Solve Familysearch.org Down or Outage Issues

We have tried pinging Familysearch.org using our servers in diverse locations and the server response showed there are no current Familysearch.org problems today.

If Familysearch.org is down for you too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress.

If the site is UP for us but you cannot access it, try one of our following solutions:

1. It might be Browser Related:

To solve Browser related issues that might make the site/server down for you, do a full Browser refresh of this site. You can do this by holding down CTRL + F5 keys at the same time on your browser.

This trick works perfectly on Chrome, Firefox, Brave, Opera, Safari and whatever default browser comes with your Windows nowadays lol.

2. Clear Your Cookies and Cache.

The contents of all modern sites and apps today are usually cached. This means a copy is stored in your browser as long as you have visited that page before. This is to make it easier to access when next you visit that page. This might be a problem especially if the page was down last time you checked.

You might need to clear that out of your browser memory for the site to load properly.

3. Fix DNS Problems

Domain Name System (DNS) is what allows a site IP address (192.168.x.x) to be identified with words ( e.g .com, .us) in order to be remembered easily. This is usually provided by your Internet Service Provider.

To fix this, clear your local DNS cache to make sure that you grab the most recent cache that your ISP has.

Still having issues? Try sending your complaints or troubleshooting issues to the channels below:

Familysearch.org Location Map

  • City Ashburn

  • Region Virginia

  • Country United States
Ashburn latitude: 39.0438 longitude: -77.4874

Familysearch not working? Report a problem you're having

Site Excerpt

Familysearch.org Site is Down, Is Familysearch Down?
Site description
Discover your family history by exploring the world's largest family tree and genealogy archive. Share family photos and stories. It's all free.
Headings
Family SearchFind your family.Discover yourself.Start discovering your family storyMake more discoveriesDiscover your family’s story through historical records.​Find your family in the world’s largest shared family tree.Find your family in the world’s largest shared family tree.Nonprofit and free.Sign up, and discover your place. Find a guide, in person or online Change LanguageFeedback Get local family history helpCommunity ExpertsExplore the Family History Library in Salt Lake CityRecently used languages
Keywords
familysearch free family and
ISO-Lang
en




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