Is Familysearch Down?

Discover your family history by exploring the world's largest family tree and genealogy archive. Share family photos and stories. It's all free.

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Are you having issues? Provide feedback to Familysearch by selecting the option you are having issues with. problems reported in the last 24 hours

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Most reported problems

Recent Outage Reports

by B Tomalino   1 year ago

Firefox: Unable to connect Firefox can’t establish a connection to the server at The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. Chromium: This site can’t be reached is unreachable. ERR_ADDRESS_UNREACHABLE Server Status

Response Header
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/1.1 200 OK
Content-Type: text/html
Cache-Control: no-cache
Connection: close
Content-Length: 912
X-Iinfo: 10-60853751-0 NNNN RT(1681309363520 5) q(0 -1 -1 0) r(0 -1) B12(14,0,0) U24
Set-Cookie: visid_incap_2852034=pQ095iHxQleP9h/oObbf1LO+NmQAAAAAQUIPAAAAAADcv7TpaYRtP9QMfRFz+CDx; expires=Thu, 11 Apr 2024 06:35:49 GMT; HttpOnly; path=/;
Set-Cookie: incap_ses_439_2852034=82gOPuIKKALgC0vBEKUXBrO+NmQAAAAAnaf7+yyTzUDHlOJ3D62aBA==; path=/;

DNS Records
DNS Resource Records associated with a hostname

The DNS is up.   We have tried pinging There are no DNS Issues detected!

Type Name Value Class TTL
A IN 60
A IN 60
NS IN 86400
NS IN 86400
NS IN 86400
NS IN 86400
HTTPS Encryption
HTTPS Encrypted.
Is Familysearch safe?
Yes is Safe according to Google Safe Browsing
Response Time
The website responded in 0.35 seconds.
The size of the HTML webpage is 44.58 kB.
Text compression
Webpage is Compressed: The filesize is 44.58 kB.

How to Solve Down or Outage Issues

We have tried pinging using our servers and the server responded on time, indicating that there are no current problems today.

If is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.

If is UP for us but you cannot access it, try these solutions:

  1. Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
  2. Clear Your browser Cookies and Cache
  3. Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has Location Map

  • City Ashburn

  • Region Virginia

  • Country United States
Ashburn latitude: 39.0438 longitude: -77.4874

Familysearch not working? Report a problem you're having

Site Excerpt Site is Down, Is Familysearch Down?
Site description
Discover your family history by exploring the world's largest family tree and genealogy archive. Share family photos and stories. It's all free.
Family SearchFind your family.Discover yourself.Start discovering your family storyMake more discoveriesDiscover your family’s story through historical records.​Find your family in the world’s largest shared family tree.Find your family in the world’s largest shared family tree.Nonprofit and free.Sign up, and discover your place. Find a guide, in person or online Change LanguageFeedback Get local family history helpCommunity ExpertsExplore the Family History Library in Salt Lake CityRecently used languages
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