Is Chewy Down?
Are you having issues? Provide feedback to Chewy by selecting the option you are having issues with.
chewy.com problems reported in the last 24 hours
Recent Outage Reports
by Judy A Smith 1 week ago
The site looks fine, then I try to log on, and everything squeezes down to about a one inch strip in the middle of the screen, so you can't work with it at all!! I've tried many different ways to get it to work--by looking up a product (looks fine--until you try to pick a different size to put it in the cart.) Bummer!!
by G 1 month ago
Unable to login to website
by Ryan Smith 1 month ago
App and website will not work. When I try to sign in it says oops something went wrong. Same on website.
by Linda Karus 2 months ago
When clicking on Chewy.com on Google browser, I get a notification that Chewy.com cannot be found or has moved. I occasionally can get to the Chewy main page, but I cannot sign in. That same notification says that it cannot be found or has moved.
by Brenda Benoit 10 months ago
Will not allow me to access. Site no longer available or site down.
by Dallas 10 months ago
Keeps saying Oops something went wrong while processing your credit card. Everything is the same as it has been and card is good
by GLENN 1 year ago
WEBSITE KEEPS CHANGING CREDIT CARD NUMBER TO LETTERS
by Marna Millard 1 year ago
I cannot view my orders or get to live chat.
by Amy Z 2 years ago
Not sending password reset to my email adress.
by Diane R Smith 2 years ago
Cant access website
Chewy.com Server Status
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/2 200 content-type: text/html; charset=utf-8 x-powered-by: Express x-request-id: 10a87dbf,6436FFE9-13F1B4E,UI-HOME-EgSgRFwMS6CChuxIRLrWBw_ cr: use1 x-akamai-transformed: 9 - 0 pmb=mTOE,1mRUM,2 expires: Wed, 12 Apr 2023 19:00:58 GMT cache-control: max-age=0, no-cache, no-store pragma: no-cache date: Wed, 12 Apr 2023 19:00:58 GMT set-cookie: AWSALB=t36K67FgsZX0L7kOu6XKPo4m46gEmqxiuhnZyc7gcsSxFclX6U86LuxX00qjCdPgaXnsV2HyfKyZWV/KhCtyYzXHYf6tK8Mz3RVlt1h7eMRnDV74gCbGyjETFd4M; Expires=Wed, 19 Apr 2023 19:00:57 GMT; Path=/ set-cookie: AWSALBCORS=t36K67FgsZX0L7kOu6XKPo4m46gEmqxiuhnZyc7gcsSxFclX6U86LuxX00qjCdPgaXnsV2HyfKyZWV/KhCtyYzXHYf6tK8Mz3RVlt1h7eMRnDV74gCbGyjETFd4M; Expires=Wed, 19 Apr 2023 19:00:57 GMT; Path=/; SameSite=None set-cookie: pid=AtoOfjObQ_qPEstZaMBttQ_; Max-Age=315360000; Path=/; Expires=Sat, 09 Apr 2033 19:00:57 GMT set-cookie: experiment_=; Path=/ server-timing: cdn-cache; desc=MISS server-timing: edge; dur=132 server-timing: origin; dur=668 x-akam-sw-version: 0.5.0 strict-transport-security: max-age=86400 ; preload edge-cache-tag: homepage-not-loggedin x-request-id: 10a87dbf set-cookie: akavpau_defaultvp=1681326358~id=26cccfd7b3cda611d54acb1c96a80aae; Path=/; HttpOnly; Secure; SameSite=None set-cookie: akaalb_chewy_ALB=1681326658~op=chewy_com_ALB_use1:www-chewy-use1|~rv=34~m=www-chewy-use1:0|~os=43a06daff4514d805d02d3b6b5e79808~id=0efc0c06b14f6ae095a1a6b15dcb0c9a; path=/; Expires=Wed, 12 Apr 2023 19:10:58 GMT; HttpOnly; Secure; SameSite=None akamai-grn: 0.0ef9dead.1681326057.10a87dbf set-cookie: _abck=39293F2EE044E62EDA2AC7E8B5D55F99~-1~YAAQDvnerZxlj0+HAQAAm6vXdgnhmSmj4nXm32mOdlDrQeZegchu3V/sBcGmwFpouaFw5XOMDrECtGgvqiGgpEtoxH9NQdUSBzlWxfTxr9WWLdRRx0Pdt146evWpmvEVDmRI1SZUfk7HXVX9GJxxv4VV+3a//SC5KbT0/NghZYE683KYJTcjTg6FP30+kZemPliJEu2X4ubV8B7LEiENZRdAVIwSE4XW2/Vpil86Mclb/s0nqflCjZNbt8KqpzSNzOM0kd99b6sSvvoHhiHWHBFdaAyyuT9uFWn5yYIwG3UE92LQsRcjKpl6MiYklB3K2+6PQW28RkxcXZ1yt764OjjIb3G3TSp+VGJVXuxBLNE0QqsS82b2ng==~-1~-1~-1; Domain=.chewy.com; Path=/; Expires=Thu, 11 Apr 2024 19:00:58 GMT; Max-Age=31536000; Secure set-cookie: bm_sz=D66BB9B3F1FF80157BA354132B333097~YAAQDvnerZ1lj0+HAQAAm6vXdhNpsUwQe6xdrgcE5AHRnTcPu2wKxcpoBvdfxDU75MJUt3bg6QtxcqEA3boYr1Hy86kb+WgVt1UU9ZeTSaxd9Fayu33n4WXwSQwyXn3rgQE0QVQl/Hsx+l7NF6jUe4YOfHAQGaU+yQwmByXWgiQ4OyQWWTU0lubDcPVHpTL5h1DvuNtAx2ZgH2QaU1gNCwsfvY5/FHo6mvZfF+DBL0Mm6GTlZSMxupagRN1udWL5VYAE7jqt+e8H5iz5bRhFvJ4FfgIGfGDnhIssGgMz3Xo2cA==~4408118~4534834; Domain=.chewy.com; Path=/; Expires=Wed, 12 Apr 2023 23:00:57 GMT; Max-Age=14399 server-timing: ak_p; desc="467035_2917071118_279477695_79996_9970_0_0";dur=1
DNS Resource Records associated with a hostname
The DNS is up. We have tried pinging Chewy.com. There are no DNS Issues detected!
| Type | Name | Value | Class | TTL |
| A | chewy.com | 23.208.216.35 | IN | 9 |
| NS | chewy.com | IN | 86400 | |
| NS | chewy.com | IN | 86400 | |
| NS | chewy.com | IN | 86400 | |
| NS | chewy.com | IN | 86400 |
How to Solve Chewy.com Down or Outage Issues
We have tried pinging Chewy.com using our servers and the Chewy.com server responded on time, indicating that there are no current Chewy.com problems today.
If Chewy.com is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.
If Chewy.com is UP for us but you cannot access it, try these solutions:
- Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
- Clear Your browser Cookies and Cache
- Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has
Chewy.com Location Map
- City New York
- Region New York
- Country United States
