Is Aetna Down?
Are you having issues? Provide feedback to Aetna by selecting the option you are having issues with.
aetna.com problems reported in the last 24 hours
Recent Outage Reports
by Sylvia Worley 2 months ago
unable to access EOB's on my account. Getting an error message "Technical issues We're sorry, we're having technical issues. Go Back Try Again"
by peggy a smith 1 year ago
I can't reach Aetna online or by phone.
by Ryan Melancon 1 year ago
Site and app both return the same error consistently: “ We're sorry.We can't complete your request. Please try again later”
by Stephanie Bolick 1 year ago
I can't get into Aetna's site to get a tax document (1099-R). I have a user name and password which the site seems to recognize but just keeps buffering.
Aetna.com Server Status
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/2 200 content-type: text/html cache-control: no-cache content-length: 1015 x-iinfo: 7-82849340-0 NNNY RT(1681320061414 13) q(0 -1 -1 0) r(0 -1) B12(14,0,0) U24 set-cookie: visid_incap_2783402=icnBoBedRt6mGaV8OYyGx33oNmQAAAAAQUIPAAAAAAB1foTKfDus5m8vuNsDu7Rf; expires=Thu, 11 Apr 2024 06:19:16 GMT; HttpOnly; path=/; Domain=.aetna.com set-cookie: incap_ses_1245_2783402=Ir5/W9rV7G4DMwlEySFHEX3oNmQAAAAArGdLD9aQWByKwlwpm1mxxA==; path=/; Domain=.aetna.com
DNS Resource Records associated with a hostname
The DNS is up. We have tried pinging Aetna.com. There are no DNS Issues detected!
| Type | Name | Value | Class | TTL |
| A | aetna.com | 206.213.211.176 | IN | 300 |
| A | aetna.com | 206.213.253.176 | IN | 300 |
| NS | aetna.com | IN | 3600 | |
| NS | aetna.com | IN | 3600 | |
| NS | aetna.com | IN | 3600 | |
| NS | aetna.com | IN | 3600 | |
| NS | aetna.com | IN | 3600 | |
| NS | aetna.com | IN | 3600 | |
| NS | aetna.com | IN | 3600 | |
| NS | aetna.com | IN | 3600 | |
| NS | aetna.com | IN | 3600 |
How to Solve Aetna.com Down or Outage Issues
We have tried pinging Aetna.com using our servers and the Aetna.com server responded on time, indicating that there are no current Aetna.com problems today.
If Aetna.com is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.
If Aetna.com is UP for us but you cannot access it, try these solutions:
- Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
- Clear Your browser Cookies and Cache
- Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has
Aetna.com Location Map
- City Boston
- Region Massachusetts
- Country United States
Aetna not working? Report a problem you're having
Site Excerpt
en 